Aubrey Hitt Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

Responsible for collaborating with program manager to create and send out individual schedules and assign animal ambassadors to instructors before the program date. Substitute for instructors in the case of last minute conflicts or unexpected circumstances. Delegate pre-program set up tasks to instructors and oversee participant arrival. Ensure programs begin on time and that each instructor has the proper amount of participants in each group as well as the proper materials necessary to instruct their program. Handle advanced animal ambassadors for programs when the instructor is not trained to handle the animal. Oversee logistical needs, special requests, and extraordinary circumstances during programs. Train instructors on programs and on how to properly handle ambassador animals. Ensure guest safety during overnight hours by giving proper safety instructions and sleeping arrangements. Remain present and on call during the night in case of emergencies or other guest based circumstances. Instruct private cart tours by operating a golf cart and driving a group of guests throughout the zoo and behind the scenes while conveying information and answering any questions they may have. Promoted to supervisor after two years of employment as an instructor.

Cincinnati, Ohio, United States

Responsible for facilitating Zoo Troop programs by following curriculum. Leading groups of 5-12 students ranging from kindergarten to 8th grade. Handling and interpreting animal ambassadors for encounters and socialization. Promoting community within groups by encouraging small group discussions and encouraging conservation action. Identifying and acknowledging personal growth of program participants. Building positive and productive relationships with participants and parents to further program objectives, and coordinating with co-instructors, supervisors, and zooteens as a team. Promoted to lead instructor after 7 months of employment as an instructor.

Cincinnati, Ohio, United States

Responsible for facilitating summer, winter, spring break and day camp programs by following curriculum. Leading groups of 5-12 students ranging from kindergarten to 8th grade. Handling and interpreting animal ambassadors for encounters and socialization. Promoting community within camp groups by supervising camper activities and addressing behavioral issues. Building positive and productive relationships with campers and parents to further program objectives. Coordinating with co-instructors, supervisors, and zooteens as a team, and providing clear instruction to program participants. Promoted to lead instructor after a year of employment as an instructor.

Cincinnati, Ohio, United States

Responsible for facilitating themed animal encounters for school field trips with students in Pre-K through 8th grade by handling and interpreting 2-3 live ambassador animals while encouraging students to use their sensory and observation skills. Additionally responsible for following curriculum while creating an exciting, positive and active learning environment for all students.

Lead hikes consisting of 10-15 children and chaperones throughout the zoo and behind the scenes after hours while also participating in engaging activities and animal handling in order to inspire a sense of wonder and conservation among our guests. Additionally tasked with spending the night at the zoo and overseeing guest safety during this time as well as occasionally training new instructors during programs.

Aid in guest relations and manage up to 12 Adventure Guide employees while assisting them with allocating daily tasks through servant leadership while also training staff and instilling confidence within them, making break plans, adapting to staffing changes, and being a point of communication between supervisors/ management and Adventure Guides in order to run each area effectively. Promoted to Lead after one year of employment as an Adventure Guide.

Cincinnati, Ohio, United States

Set up birthday party space in preparation for the party guests. Greet guests upon arrival and provide them with a schedule of the party as well as their complimentary stuffed plush and giraffe feeding coupons. Pick up and deliver food and drinks to the party space by coordinating with SSA food staff. Assist guests with their needs and remain on call during the duration of the party while checking in every 45-60 minutes with the main party contact. Communicate with Wild Encounters team members about party animal encounter and remain present for encounter to ensure that only party guests are present for the private experience. Assist with clean up and help guests move their party materials from party space to their car once the celebration has concluded.

Facilitated positive visitor experience in the tasks of parking lot operation, ride operation, safety checks, and vehicle instruction of carousel and miniature train, wheelchair/ stroller rentals, and ticketing and membership transactions to ensure an enjoyable and safe zoo visit.

Bachelor'S Degree, Secondary Education, 4Th Year

Activities and Societies: College of Education, Criminal Justice, and Human Services Dean’s List Fall 2022, Spring 2023 and Spring 2024

Minor, History

High School Diploma

Activities and Societies: Varsity Cheerleading, Varsity Basketball, Honor Choir, Link Crew Leader, Peer Tutor, Peer Counselor, Office.