Clint Smith work email
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Clint Smith personal email
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Hello Everyone!I'm Clint, a meticulous and diligent professional with a remarkable background in analyzing and troubleshooting company IT infrastructures, understanding client business requirements, and designing innovative technology solutions. My demonstrated success in delivering and integrating business applications as well as creating and applying new/unique IT methods for continuous process improvement and excellent service delivery are second to none.My ability to spearhead and execute complex IT projects from conception to completion within time and budgetary constraints have been well appreciated over the years.Throughout my career, I have remained a resourceful and results-driven professional with a record of leading cross-functional teams to achieve shared vision/goals. Employers recognize me as an influential communicator with exceptional analytical, relationships building, problem-solving, decision-making, and organizational skills.Below listed are some of my expertise:• IT Operations Management• Cross-Functional Collaboration• Strategic Planning & Execution• Cost Estimation & Analysis• Risk Management• Digital Transformation• Budget Management• Project Management• Business Development• Vendor ManagementI am confident that my wide range of knowledge and talents will allow me to contribute to the success of your company.While others take pride in meeting all standards set before them, my passion is for delivering service and leadership that goes beyond organizational expectations. Connect with me today or send me an email at auburndmbfan@gmail.com if you want to discuss additional details regarding my work experience and the skills I have to offer. I'm always interested in making new professional acquaintances!
Tintala, Inc
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President And CeoTintala, Inc Sep 2023 - PresentFranchisee for Tint World Automotive Styling Centers
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Sr. Director Of It OperationsIntrado Jun 2014 - Sep 2023Omaha, Nebraska, UsAt Intrado, my core responsibility is to deliver platform service stability using a combination of automation and a well-led organization focused on process and efficiency. It is worth mentioning that I spearhead operational aspects of Intrado's digital transformation, including platform transformation from traditional VMs to Pivotal Cloud Foundry and Google Cloud as well as the development of an SRE organization from scratch. My duties are comprised of utilizing Ansible and other tools for automation and self-healing to offset dwindling staff levels and reduce human error.My achievements are as follows:• Improved company savings by $750K per year while migrating more than 950 devices from one data center suite to another through supervision of the data center reduction program.• Managed a $7M OpEx budget, including more than $1M in service contracts, ensuring proper strategic alignment and budget adherence.• Economized more than $1M annually by identifying/implementing economical solutions to improve cost.• Leveraged expert level skills to enable a view of workload across personnel and ultimately reduced ticket handling time by 18% while providing baseline metrics.• Upgraded resource utilization, resulting in a 30% reduction in ticket resolution time and a 20% reduction in attrition by implementing tiered support structure and a "follow-the-sun" support model. -
Director Of It OperationsIntercall Sep 2011 - Jun 2014At InterCall Inc, I served as Director of IT Operations and streamlined overall business operations by providing visibility to high-impact areas and allowing for creating solutions while executing daily metrics showing tickets by system function. One of my key tasks was to manage multiple activities, such as contract implementations, rates management, revenue assurance, and customer credits by leading the billing operations organization. I was involved in supervising the production DBA team to support Oracle, Informix, MySQL, MongoDB, and Sybase databases.My accomplishments within this role are the following:• Delivered top-notch services in overseeing operations, code deployments, and application support of more than 50 global production applications, such as billing, mediation, reporting, and back-office systems.• Understood and explained customer first invoices, lessened time to first bill payment, and reduced credits by 10%.• Automated operational processes to supplement a 20% reduction in headcount while maintaining SLAs and SLOs. -
Sr. Manager, Billing Support And OperationsIntercall Jan 2011 - Sep 2011As a part of this job role, I provided exceptional performance in overseeing support and billing operations organization for a $1.4B telecommunications company across 3 business units. I was assigned with the task of delivering customer invoices in a timely manner by implementing a $30M global billing system replacement.My notable outcomes for this role include:• Leveraged expert-level skills in enhancing revenue by $1M per year while enabling faster time-to-market through product configuration rather than development.• Generated 60,000 monthly invoices and processed $100M in revenue per month while leading global teams providing billing system support.Additional Experience:Sr. Manager, Sales Engineering at InterCall Inc.Sr. Manager, Unified Communications Product Strategy at InterCall Inc.Sr. Strategic Project Manager at InterCall Inc.Manager, Application Support at InterCall Inc.Manager, Quality Assurance for e-Commerce Development at InterCall Inc.Systems Analyst at InterCall Inc.
Clint Smith Skills
Clint Smith Education Details
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Emory University - Goizueta Business SchoolOrganizational Leadership -
Auburn UniversityInternational Business
Frequently Asked Questions about Clint Smith
What company does Clint Smith work for?
Clint Smith works for Tintala, Inc
What is Clint Smith's role at the current company?
Clint Smith's current role is Technically minded and highly accomplished former IT professional embarking on the new challenge of small business ownership.
What is Clint Smith's email address?
Clint Smith's email address is cs****@****all.com
What is Clint Smith's direct phone number?
Clint Smith's direct phone number is +120552*****
What schools did Clint Smith attend?
Clint Smith attended Emory University - Goizueta Business School, Auburn University.
What skills is Clint Smith known for?
Clint Smith has skills like Unified Communications, Telecommunications, Vendor Management, Integration, Managed Services, Enterprise Software, Salesforce.com, Telecommunications Billing, Management, Product Management, Video Conferencing, Strategic Partnerships.
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