Global Customer Experience Manager
Current
Jan 2024 - Present
AeroLeads people directory · profile
Aude Jacquemin Email & Phone Number
Crafting smooth & impactful experiences / Drive customer adoption / Boost ideas for business results
at
Lyreco Group
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Crafting smooth & impactful experiences / Drive customer adoption / Boost ideas for business results
Location
Lille, Hauts-De-France, France
Company size
Who is Aude Jacquemin? Overview
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Quick answer
Aude Jacquemin is listed as Crafting smooth & impactful experiences / Drive customer adoption / Boost ideas for business results at Lyreco Group, a with 3921 employees, based in Lille, Hauts-De-France, France. AeroLeads shows a matched LinkedIn profile for Aude Jacquemin.
Aude Jacquemin previously worked as Global Customer Experience Manager at Lyreco Group and Group Product Manager / Learning & Development at Decathlon United. Aude Jacquemin holds Dnap Communication Multimédia, Design Graphique from Ecole D'Art De Cambrai.
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Lyreco Group
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Profile bio
About Aude Jacquemin
Constantly adapt to market developments, uses and user needs, to design useful experiencesIn short: source the solutions of tomorrow. ... This is what drives me every day.* Supervise and launch a new challenge and/or improve an existing product/service* Design and guarantee everything that will allow a smooth and memorable user experience* Analyze behaviors and source the right ways to make users' lives easier* Define and deploy a long-term vision and associated products* Coach and support teams through the implementation and dissemination of good practices#DesignSprint #UXdesign #UXresearch #ProductManagement
Listed skills include E Commerce, Gestion De Projet, Marketing Digital, Marketing, and 8 others.
Current workplace
Aude Jacquemin's current company
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Lyreco Group
6 roles
Aude Jacquemin work experience
A career timeline built from the work history available for this profile.
Group Product Manager / Learning & Development
Framing and animation of projects / platform teams Learning Business and strategy: animation and consistency of the user experience > Product Discovery: Identification of user needs / UX research & Testing on all phases of the product with the different target panels (learners , manager, content creator, HR) Definition of the “Learning platform” vision on a set of products > Construction and development of Products and the associated user experience Prioritization of Product delivery / consolidation of needs / Roadmap and budget monitoring Support for transformation of uses > Preparation for deployment; evolution and user loyalty (63 countries) supporting data management in the service of the targeted field * Management of cross-functional teams * Strategy and product vision. * Definition of target roadmap / versions throughout the product cycle / User-centric strategy * Design Thinking workshop animation * Definition and monitoring of performance KPIs vs Impact on users.
Nov 2021 - Jan 2024
Head Of Ux
Animation and management of the UX-UI Atecna Lille team (30 employees / 5 managers)Framing employee missions and client projectsService design and strategyLead Design Sprint Speaker, UX TrainingRoadmap / Budget management
Sep 2019 - Nov 2021
Ux Lead Consultant
UX Consultant - DECATHLON (2020 - 2021)>> UX Animation and Framing / Delivery monitoring + employee training#Second Life #Academy-------------------------------------------------- ----------------------------------------------UX Consultant - ADEO (2018 - 2019 - 2020)>> Animation and UX Framing / Delivery monitoring + Employee training#services platform-------------------------------------------------- ----------------------------------------------Mission UX Designer - Services (ADEO - Leroy Merlin - 2017)>> Project design / Online sale of installation service>> Workshop animations, Design Thinking, Prototyping and tests>> Optimization and recommendations for improving business interfaces-------------------------------------------------- ----------------------------------------------Consultant mission - Innovation service (LMC Group - 2017)Harmonization of international services-------------------------------------------------- ----------------------------------------------UX Consultant Mission - Digital Service (Humanis - 2017)>> Animation and UX Framing / Product Design / Delivery monitoring#mutual employer digitalization-------------------------------------------------- ----------------------------------------------UX Consultant Mission - Mobility Service (Leroy Merlin - 2017)>> Animation and UX Framing / Delivery monitoring + Product Design#seller mobility-------------------------------------------------- ----------------------------------------------Mission UX Designer - Innovation Department (Sergic - 2015-2016)>> Animation and UX Framing / Delivery monitoring + Product Design#digitalization of rental management #mobility
Oct 2016 - Nov 2021
Ux Senior Consultant
Independant
UX Consultant - DECATHLON (2020 - 2021)>> UX Animation and Framing / Delivery monitoring + employee training#Second Life #Academy-------------------------------------------------- UX Consultant - ADEO (2018 - 2019 - 2020)>> Animation and UX Framing / Delivery monitoring + Employee training#services platform-------------------------------------------------- Mission UX Designer - IS Sales Department (ADEO - Leroy Merlin - 2017)>> Project design / Online sale of installation service>> Workshop animations, Design Thinking, Prototyping and tests>> Optimization and recommendations for improving business interfaces-------------------------------------------------- Consultant mission - Innovation service (LMC Group - 2017)Harmonization of international services-------------------------------------------------- UX Consultant Mission - Digital Service (Humanis - 2017)>> Animation and UX Framing / Product Design / Delivery monitoring#mutual employer digitalization--------------------------------------------------UX Consultant Mission - Mobility Service (Leroy Merlin - 2017)>> Animation and UX Framing / Delivery monitoring + Product Design#seller mobility--------------------------------------------------Mission UX Designer - Innovation Department (Sergic - 2015-2016)>> Animation and UX Framing / Delivery monitoring + Product Design#digitalization of rental management #mobility
Sep 2002 - Aug 2021
Ebusiness Consultant
Altima
Integrated agency - Digital Marketing Service for Monabanq. (CM-CIC group) UX-UI recommendations and monitoring of projects around the sites www.monabanq.com https://expatries.banquetransatlantique.com www.cic-iberbanco.com
Jan 2015 - May 2015
Team & coworkers
Colleagues at Lyreco Group
Other employees you can reach at lyreco.com. View company contacts for 3921 employees →
MK
Matt Kowalski
Colleague at Lyreco GroupGdynia, Pomorskie, Poland
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AG
Asser Grönroos
Colleague at Lyreco GroupStockholm, Stockholm County, Sweden
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SB
Sara Bagnato
Colleague at Lyreco GroupGreater Lille Metropolitan Area, France
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SP
Sébastien Piérart
Colleague at Lyreco GroupMons Metropolitan Area, Belgium
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JH
Jessie Harvey
Colleague at Lyreco GroupTelford, England, United Kingdom
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KS
Kris Swinnen
Colleague at Lyreco GroupGeetbets, Flemish Region, Belgium
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JL
Jean-Philippe Luchez
Colleague at Lyreco GroupWambaix, Hauts-De-France, France
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HL
Hanh Le
Colleague at Lyreco GroupGreater Lille Metropolitan Area, France
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JA
Johan Anderberg
Colleague at Lyreco GroupSweden
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VM
Vendula Mücková
Colleague at Lyreco GroupFrýdek - Místek, Moravia-Silesia, Czechia, Czech Republic
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Matt Kowalski
Colleague at Lyreco GroupGdynia, Pomorskie, Poland
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AG
Asser Grönroos
Colleague at Lyreco GroupStockholm, Stockholm County, Sweden
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SB
Sara Bagnato
Colleague at Lyreco GroupGreater Lille Metropolitan Area, France
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SP
Sébastien Piérart
Colleague at Lyreco GroupMons Metropolitan Area, Belgium
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JH
Jessie Harvey
Colleague at Lyreco GroupTelford, England, United Kingdom
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KS
Kris Swinnen
Colleague at Lyreco GroupGeetbets, Flemish Region, Belgium
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JL
Jean-Philippe Luchez
Colleague at Lyreco GroupWambaix, Hauts-De-France, France
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HL
Hanh Le
Colleague at Lyreco GroupGreater Lille Metropolitan Area, France
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JA
Johan Anderberg
Colleague at Lyreco GroupSweden
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VM
Vendula Mücková
Colleague at Lyreco GroupFrýdek - Místek, Moravia-Silesia, Czechia, Czech Republic
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3 education records
Aude Jacquemin education
Dnap Communication Multimédia, Design Graphique
Ecole D'Art De Cambrai
Education record
M2I Formation
Education record
Notre Dame De Grace
FAQ
Frequently asked questions about Aude Jacquemin
Quick answers generated from the profile data available on this page.
What company does Aude Jacquemin work for?
Aude Jacquemin works for Lyreco Group.
What is Aude Jacquemin's role at Lyreco Group?
Aude Jacquemin is listed as Crafting smooth & impactful experiences / Drive customer adoption / Boost ideas for business results at Lyreco Group.
Where is Aude Jacquemin based?
Aude Jacquemin is based in Lille, Hauts-De-France, France while working with Lyreco Group.
What companies has Aude Jacquemin worked for?
Aude Jacquemin has worked for Lyreco Group, Decathlon United, Atecna, Independant, and Altima.
Who are Aude Jacquemin's colleagues at Lyreco Group?
Aude Jacquemin's colleagues at Lyreco Group include Matt Kowalski, Asser Grönroos, Sara Bagnato, Sébastien Piérart, and Jessie Harvey.
How can I contact Aude Jacquemin?
You can use AeroLeads to view verified contact signals for Aude Jacquemin at Lyreco Group, including work email, phone, and LinkedIn data when available.
What schools did Aude Jacquemin attend?
Aude Jacquemin holds Dnap Communication Multimédia, Design Graphique from Ecole D'Art De Cambrai.
What skills is Aude Jacquemin known for?
Aude Jacquemin is listed with skills including E Commerce, Gestion De Projet, Marketing Digital, Marketing, Communication Marketing, Marketing En Ligne, Management, and Digital Marketing.
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