Derek Au Email & Phone Number

Fremont, California, United States

- Collaborate with senior leadership teams to create and optimize KPIs across my department- Audit ownership details for roughly 20 trade-in vehicles per day- Build strong working relations with 400+ Sales and Delivery centers across the United States and Canada toensure a smooth vehicle ownership transfer process for all new/ returning customers.

Santa Barbara County, California, United States

-Assisted supervisors in performing building maintenance and new construction projects.- Worked with construction related equipment, including but not limited to hand and power tools, chemicals, and cleaning agents.

-Supervise Service Assistants to ensure all duties were completed in a timely and professional manner.-Coordinated and implemented setup/ breakdown of events, while ensuring excellent customer service for all University Center events.-Serve as an emergency coordinator, all the while enforcing building policies and procedures.-Open and closed the building.

Santa Barbara, California Area

Alameda, CA

- Reinforced store policies while aiding approximately 50 customers per day exchange and return products that were not functioning properly. - Handled large amounts of cash through customer transactions and provided directional services to customers in need of assistance. - Mentored and trained 5 new cashiers. - Sold an average of 2 store credit and debit.

Alameda, California

-Assisted accounts payable, by calculating the hours for substitute teachers in my school district so they were paid accordingly. -Created purchase orders so that teachers and schools would be able to have their necessary supplies when school was back in session.-Helped manage files, to ensure that the books were accurate and closed in an efficient manner.

Bachelor'S Degree, Sociology, Alumni

4.35 Weighted Gpa

Activities and Societies: DECA (Delta Epsilon Chi Association/ Distributive Educational Clubs of America), Varsity Badminton, Key Club.