Audra Nicholson Email & Phone Number

- Responsible for corporate program support, fulfillment completion, and customer satisfaction metrics.- Assists with CEOs Against Cancer (CAC) local Chapter, corporate initiatives, wellness programs, and other corporate-based activities.- Delivers impactful programs to corporate accounts by providing support for on-the-ground activities.- Manages the successful execution of program details such as sending invitations, training, information gathering, setting up programs and speakers, handling meeting logistics.- Assists region staff with relationship management, working directly with designated representatives from our accounts to identify and track success metrics, plan the implementation, and monitor success throughout the lifecycle of a program.- Assists with driving mission and income program participation with accounts and their employees.- Monitors and evaluates program success and corporate account satisfaction.- Building strong relationships and directly collaborates with staff to leverage external affiliations and accomplish shared goals.

• Manage all processes of MPI’s planner/supplier event portfolios with focus on face-to-face opportunities• Customize and manage internal/external communications and reporting for all programs.• Collaborate on marketing campaigns for programs (website, social media, emails) • Assist in individual program budgets • Manage and maintain relationships with preferred vendors and sponsors• Hire and develop team colleague’s knowledge and growth • Lead cross-department projects Meeting Event Specialist - January 2014 –September 2017 • Maintained and managed vendor relationships • Created software program (one-on-one meetings)• Reconciled sales of program pre and post conference for 160 suppliers (2018)• Coordinated logistics of programs related to but not limited to food, AV, travel, registration • Continuous communication with 400+ participants in program (planners & suppliers) • Worked with team to create business opportunities to leverage MPI revenue performance, averaging 2% growth year over year for 3 years • Program management Benefit Fulfillment Manager & Manager of Advertising & Client Services - July 2012 - January 2014 • Developed new strategies with IT team to streamline account databases • Fulfilled print and digital advertising benefits with sales team, clients and agencies • Maintained and updated corporate website to promote sponsor brand recognition • Managed benefits and needs of 24 clients for the duration of their investment with company • Integrated new strategic follow-up process to measure client evaluation MPI Foundation Benefit Fulfillment Specialist - November 2010 – July 2012 • Managed benefits and needs of 82 clients for the duration of their investment• Coordinated weekly meetings with a team of 7 to review current projects at hand • Assisted with planning and fulfilling sponsorship for annual golf tournament of 100 players in conference locations

Dallas/Fort Worth Area

• Assisted with preparation and execution for annual conference held in Florida (300+ attendees) • Developed and managed the customer support team with weekly meetings • Assisted in the corporate conversion between carriers DHL and UPS.• Facilitated relationships between 70 Worldwide Express franchise offices and carrier partner • Developed new initiatives to improve organizational processes that affect the Worldwide Express system Regional Support (08/06 – 04/08)• Supported 60 franchises along the east coast• Built relationships with owners, managers and franchises via electronic and personal communication

Frisco, Tx

• Assisted in MLS Cup Sell-Out and InterLiga• Maintained account database of sponsors for account executives• Fulfilled mailouts and distributions during the season• Planned “Select-a-seat” for current and prospect season ticket holders