As an HR Analyst, I wore many hats to ensure our fire service and administrative staff of ~350 employees (and growing!) were taken care of. Some significant responsibilities to highlight are:Program management - maintained our Tuition Aid and Reimbursement policies and our Light Duty program, HR point of contact for Safety and Employee Recognition Committees. Worker's compensation - tracked and reported recordable and nonrecordable injuries to OSHA, adjusted excused time off under L&I payment orders in our scheduling system for payroll purposes, tracked return to work process.Labor relations - labor management contract and negotiation support for OPEIU local 23, partnered with IAFF local 726 for labor compliance, policies and benefits. Project management - annual audits, interdepartmental projects support, leave management. Recruiting - supported recruiting for represented and non-represented positions, conducted onboarding for new employees, entered employee data into required systems.Biggest accomplishments - I hit the ground running in my first public sector position. Delved deep into records retention guidelines as the department undertook a vast project to transfer all paper personnel files to scanned, electronic documents.

This role allowed me to focus in on an area of HR that brings me great joy - talent acquisition! Between my supervisor and I, we managed all full-cycle recruitmentefforts for a growing non-profit- that means managing ~30 open positions each per month. List of experience to showcase:Reorg development - Aided our department in identifying current and future statefunctions for company-wide reorganization. Co-presented 2021 department goals tothe organization. Created and updated job descriptions for reorg and internal transitions. Completed salary analyses for new positions. Assembled and presentedrecruitment workflow map to new HR Director in 2020.Training - Co-created training board and quiz for Corporate Team Training Day in 2019 and presented recruiting-based Lunch & Learns regularly. Conduct one-offtrainings with new hiring managers on how to use the Applicant Tracking System(ATS).Recruiting - Alongside my supervisor, manage full-cycle recruitment and hiringprocess for on average ~30 positions per month. Collaborated on creating VirtualInterview Technique Guide for external clients to use during the pandemic.Program management - Administer organization's Employee Referral Program.Biggest accomplishments- Supporting Operation Warp Speed (OWS) and hiring104 employees within a 2-month time frame in 2020, refining new hire orientationsto improve the candidate-to-new-hire experience, and being nominated for theorganization’s recognition program in Quarter 1, 2021.

My stint in the private sector did not last long due to the disorganizedaftermath of a speedy merger and undisclosed travel expectations. However, I was still able to make a great impact in a short span of time. Relevant achievements as follows:Policy implementation - Produced both HR- and nursing-related policies for theorganization, spanning from benefits enrollment to Hepatitis B vaccinations.Systems improvement - Corrected payroll data for employees to see through theirself-service portal. Now that hiring managers weren’t being constantly hounded withpayroll questions, they could focus on training and increasing productivity at theirclinics.Compliance - Audited and submitted required data to remain compliant with note inthe following areas: ACA, OSHA, FMLA, ERISA and BLS certifications for clinicalstaff.Employee relations - Implemented guidelines for employees to reportissues/complaints. Conducted and documented interviews with employees and theirmanagers, both individually and in group interviews. Biggest accomplishments - Created a manual process to track leave taken underFMLA, educated managers and employees pursuing FMLA on leave requirements todecrease FMLA abuse, and decreased turnover by educating managers on de-escalation methods and mediation techniques.

In this role I was responsible for all non-executive level of administration of the HRdepartment. I was the Subject Matter Expert (SME) for our benefits, leave, worker’scompensation, payroll, and recruitment programs. Highlighted experience below:Recruiting - Managed recruitment strategy and budget for faculty and staff job postings, travel arrangements and job offers. Worked with hiring teams to assess interview feedback, references and background checks and candidate selection. Conducted new hire orientations.Employee relations - Counseled employees, documented issues and sought ways to constructively correct miscommunication between employees. Title IX Investigator for sexual harassment claims.Benefits administrator - Notify vendors of new hires, terminations, retirements, and severances. Conducted benefits orientations and coordinated Open Enrollment meetings, tracking all enrollment information for third-party vendors, internal Payroll and Finance departments. Submitted 403(b) remittances, regulatory notices, and processed distribution paperwork.Training - Managed anti-harassment, Title IX, FERPA and Form I-9 training. Appointed as HIPAA compliance officer.Program management - Tuition Exchange Program Officer, managed student eligibility and enrollment.Biggest accomplishments - Process improvement interdepartmentally by implementing fillable forms and new on-boarding and off-boarding checklists for employees, successfully countered two large unemployment claims, personally hired 69% of all new 2018 fall faculty, supervised our HR Assistant and Work Study student employee, and gained expertise in the college’s Collective Bargaining Agreement (CBA).

I was first employed within the Home Health department as an AdministrativeAssistant in 2014. I then transitioned to a position within our Corporate office as aHuman Resources Assistant in 2015 where I was promoted to a Human ResourcesRepresentative a year later, taking on all benefits administration for 500+ employeesin addition to recruiting efforts for the Home Health department. HR experience to highlight:Recruitment - Recruited and on-boarded for a wide range of positions for a growing Continuing Care Retirement Community (CCRC). Reviewed job advertisement contracts and updated recruitment processes to include more social media outlets and broaden hiring sources. Reduced recruitment spending by 30% with the cancellation of an inefficient job posting account. Benefits - Managed benefits administration for approximately 500+ eligible employees. While in this role I analyzed contracts, often saving the department time and unnecessary costs. Filtered all changes in employees’ statuses to analyze and execute impacts on benefits. Participated in company’s executive meetings regarding benefits plan design. Obtained base foundation in PPACA requirements, its impact on length of benefits coverage, and what constitutes a qualifying life event in regards to mid-plan year benefits changes. Processed invoices from benefits and recruitment vendors.Training - Developed new employee training materials, handbooks, and supported various company programs. General support - Special annual projects included: 403(b) regulatory mailings, internal audits (I-9s, DSHS, 403(b), employee credentials), benefits census upload to insurance brokers, company benefits open enrollment, back up for FMLA and non-FMLA leaves and Worker's Compensation claims. Biggest accomplishment- Subject Matter Expert (SME) for Recruiting and Benefits portions of company’s new HRIS system, which involved extensive testing and training for implementation in 2017.

Compliance - Maintained Medicare compliance and improved billing deficits through the acquisition and proper documentation of required medical records for Wesley Homes At Home, LLC. Tracked and documented medical records including clinician and physician orders, plans of care and face to face encounters. Audited private duty invoices for services rendered in conjunction with employees' payroll, improving client billing accuracy. Uploaded and submitted OASIS data twice a week. Forwarded rejected submissions to QA nurse for follow up. Timekeeping - Monitored and approved timekeeping for At Home, LLC. and Community Health Services staff. Processed payroll information on a bi-weekly basis. Implemented new policy for missing shift times. Resolved pay discrepancies and tracked adjustments in future pay periods. General admin support - Submitted patient satisfaction survey data for monthly analysis. Systems administration - Trained Super User for new EHR system installed December 2014. Collaborated with upper-level management in all aspects of system implementation and employee user training.

Payroll support - Supplied and updated job descriptions. Made job applications available for nursing, laundry, housekeeping, and dietary staff. Collected background materials for new-hire paperwork. For nursing staff I also confirmed certification through OSHA. Alerted department heads when necessary paperwork from applicants was received and cleared for timely hiring and orientation. Monitored employees' timesheets and entered codes for paid time off, sick, transfer worked hours, and missing punches. Alerted department heads of overtime. Printed and issued pay checks. Finance support - Distributed and consolidated facility’s petty cash weekly.Receptionist Time management - Answered and transferred multiple incoming phone lines to administrative and nursing personnel. Paged and took messages when appropriate. Processed daily incoming/outgoing mail and deliveries. Booked appropriate transportation services for residents. Compliance - Completed survey data entry. Filed and updated patients’ financial files. Created a daily census report and updated changes in our system. Distributed census to nurses’ stations and main offices. Budgeted for and maintained inventory of general office supplies. Interdepartment support - Supported the Business Office by administering trust fund money to residents, opening new trust accounts, and collecting both trust deposits and AR payments.Supported the Admissions Office by printing and distributing admissions packets and name tags. Aided other departments by completing special projects upon request. Biggest accomplishment - Worked on weekends with limited supervision, demonstrating successful autonomy in prioritizing and completing my duties.