Audra Devore Email & Phone Number

Kamas, Ut, Us

United States

• Conduct comprehensive operational reviews and deploy improvement strategies.• Gather, document, and analyze data to assess business trends.• Implement strategic communication activities to engage the workforce and external stakeholders.• Perform cost analysis and cost-effectiveness studies to address gaps.• Evaluate processes and develop improvement plans.• Provide recommendations on best practices and forecasts to executive staff and committees.Areas of Expertise: • Real Estate Strategy & Implementation • Ongoing portfolio management including lease administration • Facilities Programs & Management • Workplace Operations & Experience • Project Management • Vendor Management

United States

Remote

Responsibilities & Accomplishments: • Developed and oversaw annual capital expense budgets ranging from $5 million to $25 million, as well as operating expenses exceeding $25 million. • Led the expansion of the real estate portfolio from a single 30,000 square-foot office to 10 locations in 9 cities across 4 countries, totaling over 400,000 square feet. • Successfully developed, negotiated, and managed 25+ real estate transactions. • Managed 40+ projects valued from $100,000 to $8 million, while supervising dynamic project teams composed of both internal and external personnel, ensuring on-time and on-budget project completion. • Collaboratively guided and advised executive leadership on office expansion decisions. • Established strategic, enduring external partnerships with brokers, architects, general contractors, and vendors, resulting in an efficient and knowledgeable construction delivery team. • Built, managed, and developed a workplace team of 15+ members, providing coaching, mentorship, conducting performance evaluations, and fostering inclusive work cultures. • Led departmental contract negotiations including lease agreements, vendor engagements and various construction & vendor contracts. • Initiated and managed a global facility repair and maintenance program, achieving operational continuity and effectiveness. • Led international projects in US, UK, Australia & Costa Rica • Oversaw all facility space planning & programming • Responsible for Lease Administration for 20+ office space leases

Bellevue, Wa

Bellevue, Wa

Managed office team, facilities and daily operations. • Developed and managed operating expense budgets up to $5M. • Recruited, developed, and supervised a dynamic office support team comprising up to 6 employees. • Designed and executed a comprehensive food and beverage program through a single vendor, enhancing employee options and quality while reducing the workload on the office support team. • Oversaw the procurement and management of all office and facility vendor contracts, cultivating new partnerships and ensuring adherence to service level agreements. • Successfully oversaw five office construction projects with budgets of up to $2 million each, while also directing external project teams to achieve timely and cost-effective project completions. • Proficiently orchestrated a wide spectrum of company events, encompassing in-office meetings, employee morale-boosting initiatives, team-building activities, and large-scale off-site celebrations. • Spearheaded procurement and implementation efforts to establish a unified branded merchandise vendor, leading to enhanced product quality, broader selection, improved budget and inventory management, and streamlined product rotation, all while ensuring strict adherence to brand standards. • Managed all aspects of office facilities, including maintenance, repairs, space planning, and seamless office relocations. • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.

Seattle, Washington, United States

• Efficiently managed workflow and office operations across three Seattle offices, catering to a workforce of 900+ employees.• Managed the daily workflow of the office team, providing crucial support to internal clients in areas such as Administrative Services, Office Facilities, Security, Print/Mail/Shipping Services, Meeting & Event Services, Record Management, and Tax Processing.• Skillfully organized all employee office events, from lively afternoon happy hours to annual holiday parties and picnics.• Provided essential meeting services support for high-level office meetings, including those involving visiting Board of Directors and prestigious client events.• Assisted in office real estate projects, including a comprehensive office remodel.• Contributed to office operations transitions for two acquisitions, including the training of new staff, seamless vendor transitions, and effective facility management.• Devised staffing strategies and business plans to address seasonal demands, overseeing cross-training initiatives for team members.• Played an active role in the hiring process, diligently contributing to onboarding and training efforts for new team members.• Developed, refined, and documented office and team procedures to enhance efficiency and clarity.• Expertly resolved escalated customer service issues, ensuring client satisfaction.

Greater Seattle Area

• Supervised a multifunctional team responsible for Print, Mail, Facilities, Reception, and Office Services, serving a 550+ employee office.• Collaborated in the formulation of a strategy to consolidate multiple service teams into a unified department.• Devised and executed operational processes to enhance accountability and precision.• Cultivated a strong partnership with clients, ensuring the optimal utilization of contracted staff.• Effectively managed invoicing, supply levels, and procurement, resulting in elevated service levels.

Greater Seattle Area

Managed all aspects of retail operations, including staff, budgets, sales and merchandising. • Responsible for recruiting, hiring, onboarding, coaching and developing up to 20 employees.• Developed key performance metrics for loyalty programs, leading to a substantial increase in sales.• Designed and implemented receiving procedures that significantly reduced inventory discrepancies.• Improved cost management by optimizing employee schedules and reducing supply expenses.• Delivered comprehensive product knowledge training to staff, elevating their sales and customer service capabilities.• Strategically planned and executed store merchandising strategies, enhancing the presentation of fine jewelry collections

Greater Seattle Area

Ran daily store operations under the direction of the Store Manager, including management of staff, merchandising and customer service. • Oversaw daily store operations, managing staff, merchandising, and customer service.• Provided personalized shopping experiences to discerning clientele, achieving consistently high sales targets and building lasting customer relationships.• Contributed to the development of visual merchandising strategies, enhancing the store's aesthetics to showcase products, achieving “Best in Region” status. • Participated in three store remodels and was selected by the Divisional Visual Manager to lead teams for new store setups.• Contributed to employee coaching and development, including product knowledge training to enhance employee selling skills.