Promoted to Director of Client Concierge Feb 2022Made schedules for providers and Saturday schedules for receptionists Trained new receptionists to Curate’s brand standardProvided 5 star service and acted as a liaison between guest and medspaCreated a New Hire Handbookfor new employeesPosted job openings on Indeed and Linked inReviewed resumes, contacted, and interviewed appropriate candidates in person or through Zoom/TeamsAssisted in the planning of Curate’s Saving event in Spring and Fall timeline and employee dutiesScheduled and coordinated photoshoots and attire for employees for Spring and Fall eventsMet monthly with owner and practice manager to discuss previous months numbersShared information and set goals with the client concierges for the upcoming monthPromoted to Lead Concierge Oct 2021Ordered office supplies and stocked those itemsReceived and sorted incoming mail and daily deliveriesManaged outgoing mail and posted billsCollected and filed receiptsPut items into inventory Coordinated celebrations for employee birthdays, lunches, and anniversary gifts.Supported and problem solved appointment issuesClient ConciergeProcessed client payments Attended CPR and HIPAA trainingsAnswered two phone lines to schedule appointments for clientsResponded to messages via text request, voicemails, and DMsAttended monthly team meetings, special events, and trainingsPossessed knowledge on all treatments and skincare options to inform and sell to patientsConducted follow up calls on patients to check on them after treatments Provided tours and offered beverages to guests Created content on various social media platforms: Instagram (@curatemedaesthetics) , Facebook, and Tiktok (created a video that went viral on Tik Tok 2.0 M views/ 38.2 K likes ) as well as createdFacebook ads. https://www.tiktok.com/t/ZTdcnoGE1/

Created content for Instagram and FacebookPosted on stories M-F and one wall post a weekInformed followers about products, services, and promotionsWorked closely with owner to achieve their brandingResponded to DMs for questions or schedulingCreated giveaways and monthly specialsUsed Canva for all content

Effectively covered a maternity leaveTook daily attendance and gradesCarefully constructed thoughtful and innovative ELA and Math lesson plans for all studentsAttended numerous school meetings Established and maintained effective working relationships with coworkers, administrators, parents, and students.Prepared reports and data in timely manner

Greeted all guests upon arrivalConsistently provided friendly and quick serviceAccurately made financial transactions Displayed enthusiasm and knowledge about the restaurant’s menu and productsAnswered phones daily to take reservations Trained new employeesSkillfully used technology to take orders on the computer Stocked materials and cleaned the restaurant daily

Compartmentalized English and writingCarefully constructed thoughtful an innovative lesson plans for all studentsWorked closely with other Third Grade teachers to plan lessonsAttended numerous school meetings and volunteered for club activitiesEstablished and maintained effective working relationships with coworkers, administrators, parents and students

Compartmentalized English and writingCarefully constructed thoughtful an innovative lesson plans for all studentsWorked closely with other Third Grade teachers to plan lessonsAttended numerous school meetings and volunteered for club activitiesEstablished and maintained effective working relationships with coworkers, administrators, parents and students

Carefully constructed thoughtful an innovative lesson plans for all studentsWorked closely with other Kindergarten teachers to plan lessonsEnsured a safe and positive classroom environment for studentsAttended numerous school meetings and volunteered for club activitiesEstablished and maintained effective working relationships with coworkers, administrators, parents and students

Provided excellence in service by serving customers at a fine dining establishmentAssisted in meal preparations and c lean up during and after servicePreformed basic math skills when cashing out with a customer

Attended staff meetings, pre planning, open house, and first week of schoolPlanned and lead taught English and social studies for four weeksPlanned regularly with other Third Grade teachersWorked closely with SPED students during their time in an inclusion classroom

Provided excellence in service by serving customers at a fine dining establishmentAssisted in meal preparations and clean up during and after servicePreformed basic math skills when cashing out with a customer