I run my own writing/editing business, providing customers with services ranging from weekly blog posts, to product descriptions, to general web content.

Manage 10-20 writers in the creation of lesson plans and study guides aimed for AP high school or intro to college classes. Hire potential contract writers and mentor them through the process of learning the BookRags system, expectations, and compliance with the BookRags style guide. Created the style guide provided to writers upon hire.

Responsible for initiating, building, and maintaining blogger and vendor relationships, conducted aggressive online research for new products and trends, working closely with site designer to fit content appropriately, and maximize company exposure through creative participation in social media conversations. Key player in developing yearly marketing strategy and influencing end-to-end details. Key Accomplishments:• Responsible for the content, strategies and daily maintenance of all social media channels, including Facebook, Twitter, online forums and other blogging sites• Maximized online awareness and SEO exposure by organizing more than 100 blogger sweepstakes• Managed online promotions from conception through execution, monitoring daily exposure and analyzing traffic and business results• Optimized sales of media through revision of product descriptions library for books, CDs, and DVDs• Led development of online and print marketing materials for key target audiences, from concept through production and media placement

Primary responsibility is original content creation for the Playxbla blog, including copy-editing stories from other contributors. Conduct daily Internet research for original and trending industry topics, delivering several tweets daily to promote xbla and partner games and promotions. Key Accomplishments: Responsible for adding written and visual content for site prior to launch via html coding Built up more than 1,000 Twitter followers prior to launch through creative tweeting and running weekly contests Cropped, adjusted, and created pictures using paint.net Assisted the community manager in interviewing and selecting vendors and interfacing regularly throughout implementation of projects

Responsible for managing freelance writers and editors in creation of exceptional educational materials. Exceeded monthly production goals through collaborative management, accountability, and producing additional training materials to improve efficiency and quality of product.Key Accomplishments:• Managed approximately 100 freelance writers and editors, providing direction on performance and editorial voice to deliver on key deadlines and meet monthly productivity targets; Delivered more than 2,000 lesson plans generating more than $300,000 in revenue for the company, a 100% increase over prior two years• Oversaw and executed ongoing freelance recruitment process, including advertising, bulletin board services, resumes reviews and correspondence with potential hires, signing on more than 200 new hires over 2 ½ years• Designed content development roadmap to align with marketing team objectives

Responsible for researching, completing, and monitoring status of deadline-sensitive licensing applications. Key Accomplishments:• Managed annual renewal application process for State Operational Licenses for approximately 300 communities across the US; Challenges included compliance with complex state-specific requirements and adherence to strict timelines• Analyzed daily business results of licensing deadlines and application progress• Collaborated with Summerville Assisted Living to oversee a 65-home facility merger in just 90 days

Served as a liaison for customers, family members, and employees, assuring their concerns were addressed through superior Customer Relationship Management (CRM) in a timely and caring manner. Key Accomplishments:• Managed Annual Satisfaction Survey Project, from production to data collection and analysis of results for regional and divisional management review• Led efforts to introduce and implement new Resident Relations IT system throughout company, which improved daily concern response rates, decreased the wait-time for callers to be contacted by a manger for resolution, and improved organization of record-keeping• Organized and created supporting articles for monthly Brain Health Committee meetings and events• Took part in establishing, and single-handedly implemented the company’s CRM style

Conducted extensive internet research, marketing, and general office work for the Counseling Center.