Audra Mah Email & Phone Number

Canada

Vancouver, British Columbia, Canada

I Help Parents Discover more Joy, Freedom, and Fulfillment.Instagram handle: composurecoaching

I help Business-minded moms find and maintain Balance. When we have balance, we'll naturally THRIVE in every area of life. That's what I love seeing, that WE ALL THRIVE!

Facilitated lessons and workshops for up to 22 racially diverse participants, focusing on building and integrating Social Emotional Skills into learning activities. Created, developed, and implemented customized learning activities aligned with participants' employment and learning goals, incorporating authentic workplace documents. Developed effective.

Vancouver, Canada Area

Developed and implemented strategic business plan for a long-term part-time business in building niche-clientele for consignment in designer luxury handbags. Created and managed website content. Generated sales from writing and placing ads… to answering phone calls, replying emails... to executing follow-ups. Proven excellent customer service skills.

My role entailed providing support to the Private Banker, by maintaining the delivery of the Black Card Experience through servicing our high net worth clients in the most timely, efficient, and professional manner. During the Private Banker's absence, I was the go-to point-of-contact for our clients. I assisted and facilitated their everyday banking.

Vancouver/Richmond, B.C.

One of 5 people selected to participate in a nationwide pilot program – Distributed Workforce (DW) Project Vancouver Test and Learn. The dual-role combined and put to test two positions – Advice Centre Banking Advisor spending half-time handling inbound calls at Steveston Branch and half-time servicing clients face-to-face on the line-up. Provided feedback.

Vancouver Advice Centre

Focused on first-call resolution through handling of inbound calls. Addressed client’s immediate financial needs, maintained accounts and gave right banking advice to maintain RBC vision. Reviewed client's banking packages to fit their needs and upgraded clients when necessary to help achieve their future financial goals. Retained clients and introduced.

Vancouver, Canada Area

Handled inbound calls and focussed on first-call resolution. Addressed client’s immediate financial needs and provided the right advice. Recommended and offered new and existing clients Credit Cards to match their lifestyle and meet their financial needs. Educated clients on building credit, leveraging promotional interest rates, informing them of how.

Downtown Vancouver, B.C.

Instructed conversational skills to beginner-to advanced-level students, using the Communicative and Total Physical Response approaches. Led advanced-level students courses with an AcademicFocus, such as Cambridge FCE, TOEIC and TOEFL. Embraced teaching Assertiveness Skills course -- part of a “Life Skill” Program -- with the aim of helping students thrive.

Vancouver, Canada Area

Established tutoring company with the aim to help students from Grade 1 to University Level. Oversaw daily business operation. Established and maintained new accounts. Generated sales from tutoring packages or lessons. Directed recruitment and training and built a team of 50+ tutors for field-work assignment in specialised subject areas. Motivated and.

Activation Method Relationship Coaching

Strategic Executive Coaching

Activities and Societies: Completed 50 hours of Strategic Executive Coaching Program, including coaching an Executive by assignment.

Core 100 Life Coach Training Program, Strategic Intervention Coaching

Introduction Leaders Program

Landmark Curriculum: Landmark Forum, Advanced Course, & Self-Expression Leadership Program

Ba, English Literature

English Literarture