Audra Lee Email & Phone Number

Dallas, Tx, Us

-Support the digital & technology strategy for Trammell Crow Company, spanning US and EMEA-Manage proprietary software that houses all project and invoicing data. Currently undergoing a refresh of front and back end code to better meet users' needs and capture critical data-Manage integrations with third party Accounting systems-Collaborate with DevOps team to oversee security efforts and vulnerability remediation-Partner with UX designer for front end development work and user feedback studies-Develop reporting strategy for canned reports and Power BI dashboards-Support document management efforts using Box and SharePoint-Conduct small and large group trainings to keep users informed of digital and technology initiatives-Engage in AI proof of concept for document abstraction to increase efficiency of data entry-Utilize Azure DevOps for all Agile activity, including story development, refinement, reporting, sprint planning, and retrospectives with engineering team both onshore and offshore-Draft business cases on yearly basis to request funding and sign off from upper level management-Collaborate closely with business partners on roadmap, priorities and opportunities for technology efforts

Dallas, Tx, Us

-Supported the digital & technology strategy for Trammell Crow Company-Liaised between the TCC business and CBRE D&T to understand user journey and gather requirements for the engineering team-Fostered relationships with 3rd party software providers for integrations with in-house software, as well as standalone use of 3rd party software -Utilized Agile principles to efficiently deliver solutions to the business. This included user story writing and refinement, user story validation across all lower and production environments, sprint planning, release planning-Met miscellaneous technology needs for TCC team, such as requesting hardware and software for new employees, granting access to systems, etc.-Created connections with business partners throughout CBRE where technology existed that could be leveraged for TCC users -Facilitated training sessions for new users that provided an overview of TCC software-Partnered with TCC's Environmental Asset Services Inc. to create a new web based application for environmental inspections for both internal and external customer use-Completed a company-wide migration of data (~21 TB) from shared network drives to Box

Plano, Tx, Us

-Agile Product Owner for FedEx Office’s Print Online Retail and Commercial platforms, including the associated native mobile application-Hold sprint planning sessions with the onshore development team leads-Write, groom and prioritize user stories for the front and back end development teams using HPE Agile Manager and VersionOne-Collaborate with QA team to create and prioritize production defects-Conduct release management for stakeholders including Operations, Product Management, Digital Marketing, Marketing Promotions, Pricing and Customer Support-Create field team member communication regarding changes and enhancements to the eCommerce applications required by Product Operations-Complete production validation testing following monthly releases-Direct customer feedback studies including formal usability, site surveys and analysis of chat logs-Manage partnerships with third party vendors for template integration and production-Report on revenue results using Business Objects-Analyze site traffic and conversion using Adobe SiteCatalyst-SAFe Product Owner/Product Manager training

-Managed and oversaw FedEx Office Print Online Retail customer journey from home page to cart-Worked with Product Marketing, Pricing and Operations to identify needs across the Print Online application-Wrote user stories to address design gaps and enhancements to the customer journey-Collaborated with both onshore and offshore development teams for story execution and feature validation-Designed a new website prototype for the Print Online Retail application using iRise-Created revenue tracking reports using Business Objects-Monitored and analyzed customer fallout and conversion using Adobe SiteCatalyst-Managed formal and ad hoc customer usability studies and survey analyticsCertified SAFe Practitioner, completion of SAFe for Team training

-Managed the product strategy, messaging, offer strategy, product content and customer experience for the Self Service and Signs & Graphics (Consumer segment) product categories within FedEx Office retail locations-Advised Marketing Promotions team for photo shoots for new creative, in-store signage, promotional offers and Terms & Conditions requirements-Drafted and updated product content and messaging online for Self Service and Signs & Graphics categories-Engaged with business partners in Operations, IT, Finance, Pricing and Sourcing for ongoing maintenance of products and new product initiatives-Tracked industry trends and competition in the market in order to identify gaps and opportunities-Drafted and reviewed Definition, Approach and Requirements documents used for project management and IT development-Created ad-doc reports to track metrics across various channels, locations and time periods using Business Objects-Conducted daily revenue and unit sales reporting for all product categories, to evaluate sales patterns, forecasts and areas requiring attention

Essen , North Rhine-Westphalia , De

-Managed the surfactant product family throughout all of Brenntag Southwest-Coordinated purchasing across various vendors and products to achieve cost and transportation efficiencies for trucking and bulk shipments-Planned/forecasted inventory needs to make order deadlines and maintain lean inventory levels-Reduced aged and excess inventory by nearly $600K during Fall 2015 inventory blitz-Collaborated with Sales to identify new opportunities-Engaged with Quality department to ensure products meet safety specifications-Interfaced with suppliers quarterly to explore new product offerings, supply chain efficiencies and sales opportunities-Negotiated cost reduction with vendors based on competitor pricing and market conditions-Collaborated with Transportation team to implement the most timely and cost effective solutions-Monitored chemical industry developments to adapt to market conditions

Irving, Tx, Us

-Identified and purchased finished goods to be sold at Zales Outlet stores-Worked cross-functionally with marketing, visual merchandising, e-commerce, and sourcing-Managed creation and ongoing maintenance of SKUs-Collaborated with vendors to complete product development-Placed purchase orders, adjusting as needed for delivery and/or cost changes-Analyzed sales and pricing information to manage product assortment-Monitored competitive environment and industry trends to provide optimal selection for target market

-Collaborated with private web developers and a graphic designer to build Azura's online store-Organized selection of products to be sold online prior to the store's launch and continued inventory management once the site was live-Implemented standard operating procedures and compiled training documents for running the store-Coordinated social media activity to reach customers nationwide-Utilized internet marketing outlets such as Google Ads to maximize web presence-Assisted with day to day selling in the store as needed, acting as a stylist while building relationships with customers

Seattle, Washington, Us

-Assisted customers with product selection in a department store setting-Formed client relationships and built a customer base to encourage recurrent shopping-Shadowed the Brass Plum Shoes department manager-Engaged in leadership development seminars with various Nordstrom executives

Irving, Texas, Us

-Interfaced with suppliers regarding pricing updates for parts-Worked with packaging suppliers to analyze more cost effective reusable packaging-Participated in team initiatives to reduce costs and the number of overall suppliers-Trained in Six Sigma and received the Green Belt certification

Bachelor Of Science (B.S.), International Business

Bachelor Of Science (B.S.), Marketing

Bachelor Of Science (B.S.), International Business

Education record