Audra Stewart, Cmp Email & Phone Number

Indianapolis, IN, US

Indianapolis, Indiana, United States

• Responsible for training team members on specific account processes
• Streamline account reconciliation process by creating new templates to increase team efficiency
• Manage client's purchase order balance by tracking invoices for each program type
• Create weekly presentations for client on status of programs
• Serve as back up event manager for live and virtual programs
• Participate in program operation turnovers, program briefings, and program debriefings to ensure account continuity

Indianapolis, Indiana, United States

• This role is a continuation of my previous role as an Account Project Lead. I bring value to my team by:
• Ensuring that all work performed is completed on time and ahead of schedule without mistakes.
• Being an expert on specific program types
• Providing the highest level of customer service for our clients
• Asking the right questions to ensure that all processes are being performed in an efficient and effective manner
• Serving as a mentor and source of knowledge for all account related standard operating procedures

Indianapolis, Indiana, United States

• In my role, I am responsible for the following:Financial Management Services:
• Full understanding of account internal processes to include client agreements, change orders & purchase order management
• Payment request processing
• Budget creation/management
• Reconciliation management including estimated invoice and final invoice requirements
• Responsible for final reconciliation accuracy and timeliness from planners Attendee Registration/Program Management Services:

Indianapolis, Indiana Area

• Meetings & Incentives Worldwide (M&IW) is a progressive meeting, incentive and conference management company that believes live meetings and events transform organizations. As a strategic partner and leading service.
• Source and plan 35-50 meetings & events a year for a dedicated client.
• Work closely with client to understand program goals & objectives to provide a return on investment throughout each aspect of the program.
• Initiated conversations for different state leaders to discuss strategies & trainings for customers, allowing for the sharing of ideas & creating a unified approach.
• Designed a new SOP for registration materials that result in cost savings while implementing sustainability measures.
• Work effectively & efficiently with internal support teams, external clients and vendors, while staying in compliance with the company’s corporate guidelines & policies.

Indianapolis, Indiana Area

• Plan and execute 10-20 events a year for the Northern Crops and Urban Pest Management Business Units that range from internal National Sales Meetings to external customer meetings, incentive trips and national trade.
• Manage event onsite from load-in through load-out while solving any problems that may arise
• Submit RFPs and review proposals to select various vendors for meetings to ensure client is receiving best value
• Negotiate hotel room rates and concessions as well as other vendor discounts to keep meeting within projected budgets
• Provide proposed estimated budget to internal event owner prior to meeting followed by actual budget post-meeting; also includes year-to-year comparison of estimated versus actual
• Lead planning committee meetings and maintain minutes to ensure meeting objectives are being met

Indianapolis, Indiana Area

• While working in a membership role with the Society for Pediatric Dermatology, an unexpected vacancy with another association, two weeks prior their annual Meeting, became available. I was asked to step in and fill.
• Served as Meeting Manager for two associations; the Society for Pediatric Dermatology (SPD) and the Association for Applied Sport Psychology (AASP)
• Planned two annual conferences for 300-400 and 800-900 attendees respectively and a one-day conference for 250-300 attendees including speaker coordination, promotion, audio-visual, food and beverage, event.
• Submitted RFPs and selected various vendors for conferences to include but not limited to caterers, printers, venues and exposition companies
• Tracked and managed expenses for all association meetings
• Marketed upcoming meetings by creating and distributing html emails

Indianapolis, Indiana Area

• Managed and oversaw 16 committees and ensured they met strategic business plan goals
• Submitted RFPs and selected security vendor for Annual Meeting
• Assisted senior staff on association-related projects, as well as meeting and conference logistics
• Coordinated membership campaigns while handling membership inquiries, processing applications and renewals for society of over 1300 members
• Maintained information and deadlines on association website
• Supervised the society’s Foundation by processing donations and sending reports to committee chairs

Nashville, TN

• Organized approximately 24 in-house meetings and 25 off-site meetings per year; coordinated catering arrangements, room setup, and breaks, and created / assembled materials, such as attendance sheets, photo rosters.
• Initiated search for new catering vendors, saving average of $2-$3 per person; achieved savings of $640 for an annual event with 12-14 attendees, compared to previous year expenses for same event.
• Oversaw scheduling and room reservations of large conference room that holds 90 people and small conference room that holds 12 people; assisted Director of Member Services with other meeting arrangements as needed.
• Handled attendee registration and confirmation processes for meetings with up to 90 attendees, and annual convention with around 700 attendees including school board members, superintendents, and school board.
• Created and tabulated evaluations for all meetings for distribution to management.
• Oversaw database, using FileMaker to ensure information was accurate and up-to-date.

Nashville, TN

• In this role, I was the planning assistant to the Assistant Events Director.
• Assisted event planner in selecting event invitations, linens, menus, and rentals, as well as determining room setup for events ranging from informal picnics to sit-down / served dinners, attended by 15-1,000 people.
• Worked directly with as many as 5 different outside vendors to place orders and communicate changes prior to event.
• Attended planning meetings, serving as liaison between clients and vendors.
• Posted expenses to Event Business Management Software and assisted in account reconciliation.
• Created event timelines and remained onsite from load-in through load-out.

West Lafayette, IN

• Supervised up to 13 staff members for functions with up to 300 guests.
• Served as liaison among clients, catering manager, event manager, and chef.
• Capitalized on opportunities to increase revenue during client meetings to discuss event specifications.
• Provided fine dining services, including plated and buffet meals, hors d’oeuvre receptions, and weddings.
• Assisted in event preparation, set-up, and tear-down according to banquet event orders.
• Worked with outside vendors including florists, DJs, bakers, and party rental companies.

Master Of Science, Recreation, Sport &Tourism

Certificate, Event Management

Ba, Communication

Activities and Societies: Winner of Spring 2001 Great Forester Speak Off Competition (http://www.huntington.edu/news/0001/speakoff.htm).