Audra Webb Elliott Email & Phone Number

Southwest Virginia

Responsible for facilitating a close working relationship between Modivcare, transportation providers, and facilities through visits, outreach, education, training, and real-time trip observations, Perform field investigations, including, but not limited to, transportation provider vehicle inspections, compliance risk assessments, and contract adherence. Partners with the appropriate teams in identifying risks, challenges, and resolutions with providers, facilities and Modivcare network.CTAA certified PASS InstructorNEMTAC certified Van Stretcher Instructor

Danville, Virginia Area

Point person for billing and Medicaid trip logging requirementsOrganize and engage meetings and appointments with brokers; including vehicle inspections, driver candidate required training and adequate flow of trip capacity according to current trends and new needsEstablish a historical reference for the company by outlining procedures for protection, retention, record accuracy and staff transfers; using these benchmarks to then build a culture of positivity and a desire to create the perfect team.Ensure office efficiency is maintained by carrying out planning and execution of equipment procurement, layouts and office systemsManage relationships with vendors, service providers, client base; ensuring up to date contracts and price negotiations as well as total customer delightPartner with HR to maintain company policies as necessary; develop and react as needed to constant changes in industry mandates and current insurance requirements with a strong focus on risk management and employee engagementOrganize office operations and procedures, striving for 100% efficiencies at all levels

To interact, support and deliver an outstanding customer experience for assigned accounts while also coordinating all aspects of product and services delivery throughout the Essel Propack production supply chain.

Danville, Virginia Area

Administrative role coordinating the team efforts of the customer service centerReaction leader to customer questions, complaints, billing or quality issuesDevelop various marketing plans for specific opportunities and customer niches throughout the industryOrganize trade show presence and develop company image for industry events

Associate Of Science (A.S.), Business, Management, Marketing, And Related Support Services, 4.0

Activities and Societies: Phi Theta Kappa

General Studies