Audre Rhoades Email & Phone Number

Las Vegas, Nevada, United States

teaching proper techniques for bartending

Las Vegas, Nevada, United States

Promoted to Team Lead Manager role based on exceptional performance and team leadership skills.Led a team of 50+ staff members in delivering high-quality service and ensuring guest satisfaction.Implemented and managed team reward programs to recognize outstanding performance and foster aculture of appreciation.Provided mentorship and guidance to team members, fostering professional growth and development.Implemented efficient operational procedures to optimize workflow and enhance productivity.Resolved customer inquiries and complaints promptly, fostering a positive and welcoming atmosphere.Provided training and development opportunities for team members to enhance skills and knowledge.

Las Vegas, Nevada, United States

Conducted table games, including blackjack, poker, roulette, and craps, with precision and adherence togaming regulations.Provided exceptional customer service by engaging with players, addressing inquiries, and ensuring a positivegaming experience.Managed cash and casino chips transactions accurately, following established procedures and maintainingfinancial records.Upheld the integrity and security of the gaming environment, monitoring for suspicious activities andcollaborating with team members to ensure smooth operations.

Henderson, Nevada, United States

Assisted in overseeing daily cash handling needs of Casino Departments, credit/collections, scheduling, andsupervising gaming activity posting.Safeguarded company assets by ensuring completion of tasks, balancing items at close of business, andaccurately posting credit transactions to guests' accounts.Supervised Cage Department staff, including Cage Supervisors and Cashiers, ensuring adherence to NevadaGaming Control Board procedures and assisting with guests' check cashing and credit needs.