Executed worldwide procurement of application development software and licenses for JPMorgan Chase branches Managed license and media distribution from multiple vendors; Embarcadero, Business Objects, IBM Rational, Borland, Sun Microsystems, BEA, Actuate and VeritasCreated process documents for each vendor and cross trained other department specialists, improving department efficiency and ensuring excellent customer service Managed a license pool using MS Excel resulting in… Show more Executed worldwide procurement of application development software and licenses for JPMorgan Chase branches Managed license and media distribution from multiple vendors; Embarcadero, Business Objects, IBM Rational, Borland, Sun Microsystems, BEA, Actuate and VeritasCreated process documents for each vendor and cross trained other department specialists, improving department efficiency and ensuring excellent customer service Managed a license pool using MS Excel resulting in companywide cost savings Developed and maintained vendor management procedures; liaisoned between vendors, clients and management Created detailed reports including weekly status updates, meeting minutes, software upgrades, inventory reconciliation and cost analysis for product management Ensured accuracy for maintenance renewals and price changes; kept detailed records to ensure accurate billing Maintained and tracked all invoices and licenses; responsible for vendor payment process and answered all billing related questions from clients Show less

Produced timely reports including project status, inventory and expensesPurchased appropriate infrastructure equipment (servers, storage devices, routers) for 60 Wall Street Data Center Exit consolidation projectInterfaced with various system administrative support groups to determine requirements for UNIX and Novell servers and all associated peripherals and softwareMaintained and assigned inventory of technology purchased for project Accountable for project deliverables… Show more Produced timely reports including project status, inventory and expensesPurchased appropriate infrastructure equipment (servers, storage devices, routers) for 60 Wall Street Data Center Exit consolidation projectInterfaced with various system administrative support groups to determine requirements for UNIX and Novell servers and all associated peripherals and softwareMaintained and assigned inventory of technology purchased for project Accountable for project deliverables Planned and coordinated decommissioning and removal of servers Show less

Purchased desktop hardware and software for over 3,000 trading floor personnel in Global Markets and EquitiesResearched products, provided price quotes and recommended hardware purchasing options to Desktop Support Team and clientsInterfaced with numerous vendors and performed post analysisProvided clients with cost analysis for required technologyMaintained Asset Inventory for available hardware

Maintained client satisfaction for all adds, moves and changes for 320 position trading floor Technology includes: Sun's, PC's, Mac's, Reuters Dealing 2000, Bloomberg, EBS, Micrognosis and VBAND Turrets including PowerdeckDedicated client focal point for five business units on trading floorCoordinated and scheduled trading floor technology projectsManaged up to 35 technical personnel on a project basis including directing activities of Market Data, Voice, Auxiliary Service… Show more Maintained client satisfaction for all adds, moves and changes for 320 position trading floor Technology includes: Sun's, PC's, Mac's, Reuters Dealing 2000, Bloomberg, EBS, Micrognosis and VBAND Turrets including PowerdeckDedicated client focal point for five business units on trading floorCoordinated and scheduled trading floor technology projectsManaged up to 35 technical personnel on a project basis including directing activities of Market Data, Voice, Auxiliary Service, Desktop Support Teams and FacilitiesProvided cost estimates and recommendations to trading floor clientsSuccessfully planned and coordinated rollout of Teknekron Show less

Designed and implemented a Voice Cost Analysis of all circuits on the trading floor Interacted with 250 traders and management evaluating needs and assessing requirements for the use of Voice linesCoordinated adds, moves and changes for Market Data and Voice products and services including Micrognosis, Reuters, Bloomberg, Interdealer Broker Screens, IPC Turrets, Direct Lines, Cellular Phones, Calling Cards and BeepersProblem resolution between traders, service technicians and… Show more Designed and implemented a Voice Cost Analysis of all circuits on the trading floor Interacted with 250 traders and management evaluating needs and assessing requirements for the use of Voice linesCoordinated adds, moves and changes for Market Data and Voice products and services including Micrognosis, Reuters, Bloomberg, Interdealer Broker Screens, IPC Turrets, Direct Lines, Cellular Phones, Calling Cards and BeepersProblem resolution between traders, service technicians and appropriate vendorsPerformed billing administration related to Market Data and Voice Communications Show less

Responsible for all facets of Quotron computer equipment for all branch offices and clearing firmsTrained brokers, traders, and management on services and equipmentCoordinated all moves, changes and new installations Ordered all hardware and softwareRecommended appropriate equipment and necessary services to clearing firmsEstimated cost factorsCreated and maintained monthly inventory report for billing purposesInterfaced with Rich equipment Ensured proper… Show more Responsible for all facets of Quotron computer equipment for all branch offices and clearing firmsTrained brokers, traders, and management on services and equipmentCoordinated all moves, changes and new installations Ordered all hardware and softwareRecommended appropriate equipment and necessary services to clearing firmsEstimated cost factorsCreated and maintained monthly inventory report for billing purposesInterfaced with Rich equipment Ensured proper functioning of all systems including troubleshooting Successfully planned and coordinated relocation of corporate headquarters Show less