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-Performed all assigned duties and responsibilities with a strict compliance to safety regulations and company standards and policies.-Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.-Checked to ensure that appropriate changes were made to resolve customers' problems. -Kept records of customer interactions or transactions, recording details of inquiries… Show more -Performed all assigned duties and responsibilities with a strict compliance to safety regulations and company standards and policies.-Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.-Checked to ensure that appropriate changes were made to resolve customers' problems. -Kept records of customer interactions or transactions, recording details of inquiries, complaints,or comments, as well as actions taken. -Resolved customers' service or billing complaints by performing activities such as exchangingmerchandise, refunding money, or adjusting bills. • Completed contract forms, prepared change of address records, and issued service discontinuanceorders, using computers. -Referred unresolved customer grievances to designated departments for further investigation. -Determined charges for services requested, collected payments, and arranged for billing. • Solicited sales of new or additional services and products to increase revenues and profits. Show less

-Answered telephones and directed calls to appropriate staff. -Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations. -Operated office equipment, such as voice mail messaging systems, and used word processing,spreadsheet, or other software applications to prepare reports, invoices, financial statements,letters, case histories, and medical records. -Maintained medical records, technical library, and correspondence files for quick access… Show more -Answered telephones and directed calls to appropriate staff. -Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations. -Operated office equipment, such as voice mail messaging systems, and used word processing,spreadsheet, or other software applications to prepare reports, invoices, financial statements,letters, case histories, and medical records. -Maintained medical records, technical library, and correspondence files for quick access andretrieval when needed. -Greeted visitors, ascertained purpose of visit, and directed them to appropriate staff. -Compiled and recorded medical charts, reports, and correspondence. -Received and routed messages or documents, such as laboratory results, to appropriate staff. -Transmitted correspondence and medical records by mail, e-mail, or fax. -Performed various clerical and administrative functions, such as ordering and maintaining aninventory of supplies. Show less