Audrey Rivera Email & Phone Number

Tampa, Fl, Us

Wesley Chapel, Florida, United States

Leveraged my marketing expertise to elevate brand visibility and engagement across multiple channels. Played a key role in developing and executing impactful social media, direct mail, and email marketing campaigns, driving lead generation and boosting customer retention. Designed visually compelling content, including social media posts, flyers, brochures, and presentations, to support strategic marketing initiatives. Revamped the company’s website using WordPress, enhancing user experience, modernizing its design, and optimizing SEO to improve search rankings and online presence. Crafted targeted landing pages for marketing campaigns, increasing conversion rates and providing actionable insights through customer engagement tracking. Leveraged extensive sales and customer service expertise to foster strong relationships with over 900 customers, conducting more than 2,000 targeted phone calls that drove business growth and enhanced customer loyalty.

Wesley Chapel, Florida, United States

Provided high-level administrative support to executive team members, managing calendars, scheduling appointments, and coordinating meetings. Acted as a primary point of contact between executives, internal staff, clients, and external stakeholders, demonstrating strong communication and interpersonal skills. Managed travel arrangements, including booking flights, accommodations, and transportation, optimizing efficiency and cost-effectiveness. Assisted in the organization and execution of corporate events, conferences, and board meetings, overseeing logistics and liaising with vendors. Demonstrated flexibility and adaptability in handling ad-hoc tasks and projects as assigned by executives, consistently meeting deadlines and delivering high-quality results.

Lutz, Florida, United States

I spearheaded the development and execution of a robust marketing strategy, meticulously crafting a comprehensive plan and content calendar to drive our brand's objectives forward. I managed multiple social media platforms, consistently uploading 2 to 3 engaging posts and stories on Facebook each week, frequently uploading stories and posts on Instagram, while also designing and launching targeted ad campaigns on both Facebook and Instagram. To strengthen user engagement and brand loyalty, I organized and executed monthly giveaways on Instagram and Facebook, resulting in a notable uptick in audience interaction and followers. Leveraging my graphic design skills, I refreshed website pages on Joomla, focusing on optimizing content for improved SEO performance and user experience. Furthermore, recognizing the need to expand our reach to a younger demographic, I independently developed a dynamic WIX website tailored to their preferences, effectively enhancing our brand's visibility. My efforts led to significant milestones in our social media growth, including reaching 5,000 followers on Instagram and surpassing 600 followers on Facebook. These accomplishments underscore my ability to drive tangible results through targeted marketing initiatives while maintaining a strategic focus on our brand's objectives.

St Augustine, Florida, United States

Enhanced the company's social media presence and increased millennial and Gen-Z audience engagement. Created unique marketing content by utilizing marketing research data and data analysis techniques. Collaborated with team members to effectively generate and execute ideas for social media content. Restructured the company website using critical thinking and graphic design principles to enhance the user experience and increase user engagement.

Tampa, Florida, United States

Contributed to the creation and implementation of marketing campaigns by creating social media posts for a variety of platforms. Collaborated with clients and team members to create over 12 compelling graphics that promoted the University of South Florida's College of Education Master's Program and aimed to increase the overall enrollment rate. Looked over and edited the content created by other team members to ensure the entire team was successful.

Tampa, Florida, United States

Generated sales for the company through successful upselling and customer service techniques. Utilized problem-solving techniques to understand all of my customers' expectations and ensured that all of my customers' needs were addressed so that I could maintain high customer satisfaction rates.

Created a welcoming atmosphere and maintained a positive brand image for the restaurant. As the first point of contact for customers, my primary role was to make sure that every customer had a positive experience. Managed reservations for small and large parties, which required strong organizational skills, attention to detail, and the ability to effectively prioritize tasks. Communicated effectively with guests, servers, managers, and kitchen staff, exhibiting strong interpersonal and customer service skills.