With over 12 years of experience in the hospitality industry, I am a passionate and driven leader who strives to deliver exceptional service and satisfaction to our guests. As the current General Manager of JOST Bordeaux, I oversee the financial performance, operational efficiency, and quality standards of the property. I leverage my MBA in Hospitality Management and my skills in financial analysis, hotel operations, and customer relations to optimize the revenue, profitability, and guest loyalty of the hotel. Previously, I was the General Manager of Kyriad Pontarlier and Louvre Hotels Group, where I managed two different hotel brands and led the teams to achieve high levels of service excellence, guest satisfaction, and operational improvement. I enjoy working with diverse and talented people, and I am always eager to learn new things and take on new challenges.