Aspiring to obtain a position as a call center representative in a dynamic environment, to handles calls for the corporation, respond to simple queries and route calls to the proper person, and improving my role as I enhance my customer service abilities and acquire knowledge about different services.

• Confer with customers by telephone or in person to provide information about products or services or obtain details of complaints• Greet customers entering establishments.• Compute and record totals of transactions.• Operate office machines, such as photocopies and scanners, facsimile machines, voice mail systems, and personal computers.• Answer telephones, directs calls, and take messages.• Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints.

• Unloaded and processed incoming merchandise• Processed outbound shipment of inventory via Ups and Commercial carrier• Maintained a clean and safe condition of equipment and work area• Deliver orders to customers real time• Notify supervisors of problems that are not resolvableProcess and package goods in a time efficient manner

• Verify customer and order information for correctness, checking it against previously obtained information as necessary.• Compile information about new accounts, enter account information into computers, and files related forms or other documents.• Explain products or services and prices, and answer questions from customers.Answer telephone calls from potential customers who have been solicited through advertisements