Audrey Goh, Eit Email & Phone Number

Toronto, On, Ca

• Ensure all products are in compliance with Home Depot standards and applicable industry regulations • Provide technical evaluations and advice, solve problems and coordinate technical work to improve merchandise quality• Drive the product compliance process in terms of merchandise quality, safety and performance by working with internal and external stakeholders.

Toronto, Canada Area

• Extracts, filters and analyses information from SAP software to determine optimal levels of inventory for all stores across Canada• Identifies process improvement opportunities and recommends solutions. • Communicates and supports cross-functional teams, stores and Logistics to ensure the company meets performance targets

Ajax, Ontario

• Complies with Occupational Safety and Health Administration (OSHA) to maintain quality standards that ensures a safe and healthy work environment• Maintains effective control of incoming and outgoing merchandise to promote customer satisfaction• Licenced forklift and reach truck driverCross-trained for the following positions:Cashier, Paint and Seasonal Sales Associate• Utilized communication skills and interpersonal skills to provide product knowledge information and high level of service to drive sales and ensure repeat business• Performed product demonstrations to increase product salesBay Integrity Associate • Researches and documents product inventory discrepancies in order to keep the most accurate on-hand count, ensuring quality customer service• Extracts, filters and analyses information from SAP (Systems Applications and Products in data processing) software to determines the root cause of inventory inaccuracies• Works closely with the receiving team to receive, sort and stage freight in a timely manner Return to Vendor Associate• Facilitated return procedure for products with manufacturing defects, while documenting and recording data for analysis• Implemented quality control procedures ensuring products are in compliance with manufacturing defect specifications • Liaised and communicated with external parties, as well as internal stakeholders in order to build rapport and strengthen relationships and satisfy specific vendor agreements

Kingston, Ontario

• Proactively identified hazards or potential hazards and took measures to prevent accidents.• Ensured the safe work practices of fellow lifeguards to uphold safety expectations and standards.• Coached junior staff on teaching techniques to promote effective delivery of lesson plans.

Ajax, Ontario

• Upheld quality standards by following ISO 9001 Quality standard model to increase quality and service.• Taught water safety and swimming skills to children and adults.• Handled public inquiries and concerns in a professional manner.

Ajax, Ontario

• Utilized managing skills to maintain student files and track overall progress.• Helped students to solve and understand mathematical problems.• Handled various inquiries from parents regarding the program and student progress.• Used leadership skills to train new staff members.