As a coach, I help individuals and organizations identify barriers to success and hold space to identify and implement solutions.

• Facilitate a variety of developmental trainings for all new employees within Auxiliary Services.• Coordinate with supervisors to create individualized training schedules for new managers and all new staff members.• Update and maintain orientation workbooks, compliance documents, online training materials, and presentation information related to Learning and Organizational Development trainings.• Cultivate awareness of and affinity for the University of Southern California by leading campus tours for new staff.• Advise and support new employees by providing all necessary information prior to orientation and by answering questions during training.

• Created programming values for all Residence Life events and plan monthly, large-scale Residence Life Events to enhance the on-campus living experience.• Established and Co-Advised Expressions, a student diversity committee consisting of 10 student leaders, designed to provide opportunities for discussion about diversity and inclusion.• Represented Residence Life on the Faculty and Staff Diversity Committee and the Stewarding Sexuality Committee, opened lines of communication between students and professionals, encouraged action among administration, and increased awareness of social issues throughout campus.• Managed 1 residence hall of 80 residents by assigning rooms, enforced policies and procedures, and coordinated student-focused programs in order to provide a supportive and high quality residential experience.• Supervised a staff of 5 Resident Assistants by leading weekly staff meetings, one-on-ones, and facilitated and designed RA training.

• Processed applications, transcripts, and test scores for over 120 prospective nursing students using multiple databases.• Planned and supervised 3-4 events for prospective and accepted nursing students.• Maintained connections with other nursing program representatives in the Southern California region.• Assisted the Nursing Counselor with research, information sessions and organization during theapplication process.

Clubs and Organizations Position• Trained 45 club presidents so they could learn about expectations, funding and reservation processes, and promotional opportunities. • Coordinated all room reservations and funding requests so each group could host programs unique to each club’s purpose.• Conducted monthly meetings for all 45 club presidents in order to induct new clubs, allocate additional funding, and gauge the statuses of all groups.• Evaluated the impact of an event hosted by the Black Student Association by issuing 75 surveys among approximately 300 attendees.Campus Events Position• Conducted interviews with over 50 applicants in order to select 12 students for the Campus Life Crew, a freshman leadership group who helps plan campus events.• Organized and led weekly meetings with the Campus Life Crew in order to plan campus events, delegate responsibilities, and instill leadership knowledge and skills.• Developed a philanthropic program designed to serve the student body while providing additional opportunities for growth among Campus Life Crew members.• Oversaw the planning and completion of 4 large-scale events, as well as many smaller events, which were held in order to provide opportunities for involvement among the student body.• Supported the Campus Life Interns and members of the Campus Life Crew by conducting one on one meetings with each individual multiple times throughout the year.

• Managed housing for over 60 international honors students by implementing policies and procedures.• Coordinated additional learning opportunities by promoting Summer Session events, organizing signups, and arranging transportation to increase student participation.• Facilitated the debriefing of student experiences in order to provide feedback to the Summer Session Office.• Supervised two undergraduate staff members by meeting weekly, delegating tasks, and promoting their development.• Established a housing committee to collaborate with other house directors to plan events that encourage socialization and learning among international and traditional students.• Maintained a budget of $3,000 by projecting expenditures for housing events and recording the amount spent on an Excel spreadsheet.

Student Organizations Office Responsibilities:• Assisted about 45 student organizations with office resources, documentation, and promotion as needed.• Welcomed all UMHB students into the office and helped answer any questions posed.• Planned and supervised events specifically for transfer students, club presidents and club advisors.Admissions Office Responsibilities:• Processed applications, transcripts, and test scores for all prospective students using multiple databases.• Monitored the front desk and maintained excellent customer service by answering phone calls and assisting visitors.• Prepared many promotional materials for the recruiters to take with them to college fairs at high schools around the state.