Audrey L. Email & Phone Number

Colorado, United States

The acquisition by DataBank is official!

Westminster, Colorado

Promotion earned and accepted!

Westminster, Colorado

• Analyzes service orders to determine appropriate circuit design.
• Designs and prepares detailed circuit layout records for end to end circuit delivery and interfaces with other internal departments to ensure coordination of all elements required for provisioning of service.
• Ensure network management and utilization requirements for all transmission equipment are being met.
• Maintain facility inventory systems to ensure accurate and complete facility assignments.
• Identify and notify Engineering/Planning department of network congestion.
• Provides a variety of assistance and expertise to internal departments.

Greater Denver Area

Looking for a job is a full-time job. Sold my house in Austin and moved back to my birthplace... Colorado.

Remote

Functioned as client Oracle MSS user community SME. Joined the Data Integrity Team to ensure that migrated equipment and circuits matched source data and made the necessary updates in the software. Performed basic SQL queries. Researched various Layer 2 and Layer 3 switch and router equipment (Cisco, Fujitsu, Nortel, Juniper, etc.), using vendor.

Dallas, Texas

Contracted to Frontier Communications to provide ASR Testing and SME support in Oracle MSS (M6), applying my knowledge of ASOG and telecom ordering and design. Performed ALM/QC Testing; writing test cases, running regression and progression end-to-end tests, and reporting defects. Created ASRs for 911 and other trunk types, SS7 Links, Ethernet, EVC, DS1.

Austin, Texas

Contracted to Sprint to provide user support in Oracle MSS (M6). Created and designed circuits. Built SONET rings. Fixed SONET rings built in error as part a clean-up project. Reconciled CLRs (Circuit Layout Records). Edited equipment and cleared errors. Added Point Codes. Created orders to make circuit ID and design corrections. Resurrected circuits.

Herndon, VA

SPRINT/NEXTEL COMMUNICATIONS, Austin, TX and Reston, VA 5/02 to 11/09Business Analyst II, Austin, TX – 4/06 to 11/09Provided user support in Oracle/Metasolv M6 software for 400+ Interconnect Engineers, Design Engineers, and Switch Operations Technicians. Resolved trouble tickets, worked on standardization projects, etc.Sr. Training Specialist and Program.