Audrey Latson Email & Phone Number

Providence, Ri

- Responsible for prompt and competitive quotation, sales, and customer retention for all new/existing accounts.- Respond to email and telephone inquiries, communicating effectively with a variety of roles across all stages of the sale.- Counsel customers on moderate technical support, and act as mouthpiece for suppliers and engineering.- Resolve issues within the order process with teams internally to ensure quality and value added services are delivered.

Pawtucket, Ri

Pawtucket, Ri

- Serviced and grew client base by providing extraordinary service to existing clients and acting as a support system to the outside sales team. - Excellence in phone and email communication.- Maintained confidential information sent in by travelers by working within secure and protected standards. - Worked within deadlines for resolution of customer contact, daily account management reports, and email.

Pawtucket, Ri

- Managed the inquiries report on existing bookings for a variety of ever-changing clients. - Fast-paced phone operation with specific focus on excellent customer service in a timely manner while quality control managing and servicing reservations.

Lincoln, Ri

• Greet customers as they arrive at the Starbucks outlet and inquire into their orders• Provide customers with information on popular coffee blends• Assist patrons in finding seats inside the coffee shop and take their orders• Educate customers about the history of each coffee blend when inquired• Take orders and punch them in the coffee shop database• Provide customers with price information and billing stubs• Give samples of popular coffee blends with a view to creating sales opportunities• Offer customers demonstrations using brewing equipment• Brew coffee per instructions while ensuring that each brew conforms to the standards set by Starbucks• Serve brewed coffee and ask for feedback• Ensure that any complaints are entertained in a positive manner with a view to keep patrons happy and ensure recurring business• Take payments for coffee sold and tender change• Ensure that Starbucks merchandising and signing standards are followed appropriately• Ensure cleanliness and sanitization of all work areas• Make sure that coffee brewing equipment is cleaned, sanitized and maintained properly on a constant basis• Make minor repairs on coffee brewing equipment• Ensure that sufficient supplies are available and inform procurement officers of any shortages• Make sure that coffee blends are stored in a safe manner