Audrey M. Email and Phone Number

*Answer patient inquiries regarding appointments, insurance billing, and provider availability.*Responsible for escalating emergent issues to triage nurse for on-the-spot care.*Operate high- volume call system and maintain direct contact with patients and physician groups.*Responsible for scheduling for various specialties for clinics throughout the Advocate Medical Group network.*Enhance organization reputation by accepting ownership for accomplishing new and… Show more *Answer patient inquiries regarding appointments, insurance billing, and provider availability.*Responsible for escalating emergent issues to triage nurse for on-the-spot care.*Operate high- volume call system and maintain direct contact with patients and physician groups.*Responsible for scheduling for various specialties for clinics throughout the Advocate Medical Group network.*Enhance organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to position.*Ensure that all patients demographic and medical information remain secured under the HIPPA Code of Ethics. Show less

HRS Team

*Responsible for acquiring donations for various fund raising functions held by community sponsors.*Served as co-communications coordinator and camp counselor for Camp City Year program.*Responsible for tutoring and mentoring students 6-15 years of age, in the North Lawndale Community (CPS).*Co-coordinator and facilitator of CYC-funded after-school activity program.