Senior Service Designer
Current- Designing and executing complex user research studies, including recruiting participants, conducting interviews and observations, and analyzing data to uncover insights-Synthesizing research findings into actionable service journeys, conceptual models, and prototypes-Planning and facilitating co-creation workshops with clients, guiding them through the design process and ensuring their needs and perspectives are incorporated into the final solution-Producing high-quality presentations and final deliverables that effectively communicate the design process and recommendations to clients -Mentoring and guiding junior designers and researchers to ensure high-quality output and professional development.