Oversee and manage all inbound and dispatch process Ensure the shift structure and staffing levels are appropriate to ensure efficient Inbound and dispatch operations. Ensure that the material handling equipment is fully operational at the start of a shift and that relevant paperwork /checklist is done Analyze feedback from customers and implement corrective action when required Ensure that company code of conduct, policies and procedures are adhered to. Pre receiving, GRV’s and ensuring correct putwaways of shipments Oversee receiving staff and that receiving put away of all Intakes from all suppliers Are done on daily basis. Manage Inbound and dispatch warehouse staff and Warehouse Floor activities Hands on. Ensure daily cycle counts and checks on bin location accuracy, empty bin checks. Ensure that POD’s and AODs are processed, investigated and signed off By responsible parties

INVOICING Ensure weekly and monthly invoices are raised on Matrix in time for month end. Ensure corresponding accruals are captured on the correct dossier. Follow up with accounts, I.T and supervisors for outstanding vendor invoices and Dossier references to be supplied to accounts for creditor payment. Invoice along with back-up documentation be sent to client Ensure all POD’s are received back from SNP should customer require back-up Inbound and Outbound Billing reports for invoices are to be pulled from Tracking System Ensure rate profile for each customer is current and correct in Embrace. Update storage billing template monthly as to calculate Storage. Update transport spread sheets weekly and ensuring correct rate is supplied to Customers. TRACKING TOOLS Volumes tracker to be updated weekly with client volumes and sent to WH Manager weekly Reports are pulled both from Embrace and Matrix. Profit and Loss tracker to be updated weekly and sent to WH Manager on a Monthly basis Leave Roster updated daily. Once approved by WH Manager high-light leave days GSM reports to be pulled monthly, printed and then put up on the LEAN board. Ensure all queries are dealt in a timely manner.

Ensuring accurate reporting, investigations and adjustments Manage daily cycle counts and stock takes. Deal efficiently with problematic tasks as well as picking and reach truck Manage all store returns processes and ensure timeous feedback. Ensure that daily sin bin is controlled and stock write ups are recorded. Ensure theoretical and physical inventory tasks are performed Daily stock control, recoveries, adjustments and salvaging) Manage 999 area, Damages, stock returns both from vendor and stores Reporting on stock losses and warehouse utilization, inventory issues Occupational health and safety and quality within areas of responsibility

Admin at book lending section, Shelve Reading, Shelving books, Retrieving, Oasis search, Record keeping and Archives