Audrey Techy Email & Phone Number

Brussels, Be

Bruxelles, Région De Bruxelles-Capitale, Belgique

Responsible for the development of new innovative multibanner concepts in line with the company strategy in order to improve sales. Translate an idea, based on market trends & analyse, in a concept in line with & to reinforce the company strategy position.Manage all aspects of a new concept project to be tested: initiation, definition, forecast, planning, test launch, measurement, control & evaluation.Responsible to document the validated concepts in the “guidebooks” to ease the roll-out of the new concepts.Create the instore permanent communication tools, in line with DLL brand & banner strategy and supported or feeded by all the company stakeholders to enhance customer experience in the stores and increase customer spend and Loyalty.Guardian of the instore permanent communication and provide a guidebook of the new store concepts in close collaboration with the Store concept & Shopper experience concept managers.Create and maintain, with the support of the Director, a library of all developments & marketing information (concepts, shopper experiences, trends, technologies, suppliers, etc.) relevant for the activities of the Store Concept & Shopper Experience Team, extract, summarize and share actual information in order to ensure that all information is shared with all key stakeholders (BE/ Group) and available and fully utilized during the idea development and concept elaboration and implementation process

Région De Bruxelles, Belgique

Carry out the online content creation of all relevant social networks for Delhaize and develop the social media strategy, in line with guidelines from Category Management, Brand and Communication, in order to provide customers with qualitative content and inspiration and reinforce Delhaize’s brand identity.-Develop the social media strategy of Delhaize together with the other Content on Social media specialist, translate it into an operation year plan and ensure its realization, in line with the guidelines provided by management in terms of Brand, Marketing & Communication, in order to give clear direction and realize the defined objectives.-Lead the creation of online content to feed our digital channels. Develop and recommend digital campaigns, in collaboration with agencies and internal stakholders, in order to engage consumers with qualitative content, strengthen the emotional bonding and reinforce Delhaize’s brand identity.-Keep track of relevant developments in social/digital media, exchange knowledge with colleagues and contribute to knowledge transmission within the organization, in order to be informed of good practices and developments and to be able to put these into practice.-Manage budget for the projects , in line with the agreed guidelines provided by management, in order to ensure a stable, dynamic & cost-efficient financial management.-Manage the network of internal and external relationships, in order to ensure an optimal cooperation with all relevant stakeholders, as well as a contribution to desired image of Delhaize.

Brussels Area, Belgium

As Conversation Analyst I am responsible for the profiling of the Delhaize company on different social media channels and I use them to contact our clients in an interactive way.My key responsibilities- I listen to what our clients have to say about Delhaize by using social media and I enter into a dialogue to foster a good relationship with the client.- I make every effort to ensure the follow-up of possible questions and remarks of our client.- I align with the right departments in order to get a client-oriented answer as soon as possible.- I can project myself in the world of our clients, I activate certain trending topics on social media at the right time and I ensure the follow-up of discussions related to these topics.- I am the SPOC to marketing concerning eCRM- campaigns; I transform a campaign briefing into a relevant equivalent fitted for my media.- Together with the CRM-assistant I design social media campaigns and I am responsible for a close follow-up to ensure that the topics on social media are timely activated in order to guarantee a maximum impact client-wise. Afterwards I provide analyses and learnings.

Brussels Area, Belgium

Studio Director-Manage, coordinate and motivate the studio team of SocialCom involving community managers, accounts and webdesigners in charge of the deployment of the web visibility of our 400 customers. -Manage day-to-day operational aspects.Digital specialist-Trainer for our customers on the social networks, giving training courses in Belgium and Luxembourg.-Created strategic search engine marketing and social media direction for our clients to optimize online presence for maximum exposure and increased revenue.-Managed and identified social media opportunities to engage fans, launched Facebook promotional campaigns, develop marketing to increase performance and rankings.-Write and produce monthly newsletters for our customers and our training courses.-Create content on Facebook, Twitter, Instagram, Pinterest,Linkedin, Google+, Blog, Snapchat, ...-Create visual supports and developing our website.-Developed unique offer concept and strategy for new products.-Direction, animation and follow up of websites: managing budgets, workshops for CMS, management of agencies, updates ...-Definition and management of the SEO strategy.Key account Manager-Developing and maintaining strong clients relationships.-Acquisition and retention of new customers, promote products and services and development of knowledge.-Manage day-to-day project and day-to-day client interactions.-Responsible for co-ordination and production of all website related launch internal and customer facing materials.

Brussels Area, Belgium

Customer communication actions ManagementCustomer Relationship ManagementCreation of new communication toolsManagement of social networks and newsletters

Brussels Area, Belgium

Managing different buildings trusteeManaging General MeetingsAdministrative tasksWebsite updates

Wavre

Press Officer for the Halloween season:Press contact for eventsCreating Press filesPress ListingReporting customers on social networks

Brussels Area, Belgium

Customer ManagementDevelopment of a specific communication to customersBriefing Communication towards the art directionCreating mailings

Braine L'Alleud

Communication media Realization(posters, brochures)Creation of a graphic and logosOrganisation of events for young people

Brussels Area, Belgium

Follow up of F1and F2 customers (Flanders)Maintenance of relationships with managers at store levelResponsible for the growth of sales per outlet and the visibility of products and promotions

Brussels Area, Belgium

Creation of storyboardSupport for a business proposalProject Management