Key responsibilities: = Manage all precious metal and online transactions.= Develop infrastructure and operations, including marketing and sales tracking for the company's move into online transaction and precious metal trading.= Liaise with IT Team for online projects= Managing customer expectation and satisfaction levels against product and service deliverable.= Liaise with CEO on hedging in Loco London and New York markets, preparation of periodic precious metal transaction and trading reports.= Preparation of statistics reports related to precious metal price trends and take corrective measures where necessary.

Key responsibilities: = Overseas expansions into Japan & Korea.= Arrange and manage seminars for the CEO.= Negotiate with precious metal suppliers in Japan & Korea on pricing and quantity.= Lead and manage a team of traders to ensure desired levels of productivity and competency.= Produce accurate periodic trade reports for the CEO.= Managing customer expectation and satisfaction levels against product and service deliverable.

Achievements: * Leading and IT team to setup an online trading platform.* Developed and implemented on a spot online precious metal trade linked to a London spot trading company, for front-end customers to do their hedging on spot and physical trade, and our back-end hedging, daily account reports, which was successfully launched on 2010.* Developed and implemented a company marketing plan, pricing schedules, and customers service policies with the aim of meeting the planned revenue goals and growth retention objectives. Key responsibilities: = Manage all precious metal and online transactions. = Develop infrastructure and operations, including marketing and sales tracking for the company's move into online transaction and precious metal trading.= Liaise with IT Team for online projects. = Managing customer expectation and satisfaction levels against product and service deliverable. = Liaise with CEO on hedging in London and New York markets, preparation for periodic precious metal transaction and trading reports.= Preparation of statistics reports related to precious metal price trends and take corrective measures where necessary.

Achievements: * Leading an IT team to setup an online trading platform. * Developed and implemented costing, pricing, buy and sell transaction, daily account report, e-wallet and online payment gateway for internal and external customers, this was successfully launched in October 2009. * Developed and implemented the company marketing plan, which met planned revenue goals and growth retention objectives.* Led launch of their "5021 Loyalty Program" where investors are rewarded for successful referrals. Key responsibilities: = Manage all precious metal and online transactions. = Develop infrastructure and operations, including marketing and sales tracking for the company's move into online transaction and precious metal trading.= Liaise with IT Team for online projects. = Managing customer expectation and satisfaction levels against product and service deliverable. = Liaise with the Director on hedging in London and New York markets, preparation of periodic precious metal transaction and trading reports.

Achievements: * Leading an IT team to setup an online trading platform. * Developed and implemented costing, pricing, buy and sell transaction, daily account report and online payment gateway for internal and external customers, which was successfully launched in 2006.* Successfully organised company annual dinners and weekly clients training seminars. Key responsibilities: = Report directly to the Executive Chairman to assist in managing personal errands, appointments, travel arrangements and schedules.= Managed the Executive Chairman's personal precious metal trading & transactions, investment and physical precious metal transactions.= Prepared daily & monthly transaction and trading reports. = Liaised with investors and transaction arrangements. = Overseeing internal control development and implementation. = Liaised with Software Development company for the setting up of an online trading platform.

Key responsibilities: = Reported to the Senior General Manager of the Overseas Development Department to provide daily secretarial duties.= Oversee the managers' daily report submission. = Liaised with China guests and partners on travel arrangements and schedules.= Assisted the Marketing department on new launch of properties.