Audrey Watts Email & Phone Number

30 year veteran of the Atlanta interior design community. Providing logistical assistance for design professionals

Atlanta, Georgia

• Coordinated and supervised site installations, reported issues and escalated those that required further assistance.• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.• Prepared quotes for new products and services and composed budgets.• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.• Managed client correspondence and tracked… Show more • Coordinated and supervised site installations, reported issues and escalated those that required further assistance.• Evaluated suppliers to assess quality, timeliness and compliance of deliveries, maintain tight cost controls and maximize business operational efficiency.• Prepared quotes for new products and services and composed budgets.• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.• Managed client correspondence and tracked records to foster office efficiency.• Performed customer needs assessments and coordinated resolutions with supply chain and quality teams.• Coordinated all companies, business executives and site leadership teams by interacting effectively and establishing communication best practices. Show less

Atlanta, Georgia

• Supported Chief Executive Officer and CFO with daily operational functions.• Directed the efforts of the client services department, warehouse operations and dispatch, delivery and installation staff• Developed logistical methodology to maximize the client experience with all divisions of the company• Personal liaison to a select group of top-tier interior designers and high-end showrooms to facilitate the success of their design projects weather local or throughout the… Show more • Supported Chief Executive Officer and CFO with daily operational functions.• Directed the efforts of the client services department, warehouse operations and dispatch, delivery and installation staff• Developed logistical methodology to maximize the client experience with all divisions of the company• Personal liaison to a select group of top-tier interior designers and high-end showrooms to facilitate the success of their design projects weather local or throughout the nation• Developed team building strategies involving the five distinct families of business within the company Show less

Atlanta, Georgia

• Facilitated the flow of submitted special orders through the procurement, fabrication and shipping/receiving stages • Assisted with showroom visual merchandizing in tandem with the corporate merchandizing team • Ensured vendor catalogs and samples maintain current status and managed vendor relationships with internal staff

Atlanta, Georgia

• Communicated with vendors and sales staff regarding back order availability, future inventory and special orders • Assisted warehouse staff with the physical preparation and inspection of merchandise scheduled for delivery • Provided an elevated customer experience post sale to generate a loyal clientele and maintaining the Beverly Hall brand

Atlanta, Georgia

• Monitored and tracked client orders while mitigating established corporate processes • Assisted the interior design staff members prepare client presentations and conceptualizing special projects such as designer vignettes and regional show houses • Investigated and resolved customer inquires and complaints in a timely and empathetic manner • Maintained and submitted staff sales data monthly for a design staff of 24 and provided formal annual sales recaps to corporate management… Show more • Monitored and tracked client orders while mitigating established corporate processes • Assisted the interior design staff members prepare client presentations and conceptualizing special projects such as designer vignettes and regional show houses • Investigated and resolved customer inquires and complaints in a timely and empathetic manner • Maintained and submitted staff sales data monthly for a design staff of 24 and provided formal annual sales recaps to corporate management team Show less