As the Senior Director, I provide executive-level leadership and guidance for effective program delivery, process improvements, and organizational growth. I lead a team of cross-functional staff including the Director of New Initiatives, Director of Citywide Programs, and ATP Assessment Unit Coordinator to ensure seamless operations.Below are a few of my key contributions at The NYC Department of Probation:✯ I create an inclusive workforce by using leadership best practices and… Show more As the Senior Director, I provide executive-level leadership and guidance for effective program delivery, process improvements, and organizational growth. I lead a team of cross-functional staff including the Director of New Initiatives, Director of Citywide Programs, and ATP Assessment Unit Coordinator to ensure seamless operations.Below are a few of my key contributions at The NYC Department of Probation:✯ I create an inclusive workforce by using leadership best practices and collaborating with key decision-makers to develop unit policies and guidelines.✯ I define system-wide objectives and implement plans to create effective programs by collecting and analyzing data, establishing data management protocols, and implementing quality improvement initiatives.✯ I improve program outcomes by monitoring the performance of all contracted programs and enforcing corrective measures as required.✯ I also serve as a member of the inter-agency and multidisciplinary committees to drive positive program outcomes. Show less

As the Director of New Initiatives, I led all aspects of program delivery, client service, performance management, growth plans, and employee development initiatives for juvenile operations. Held accountability for strategic planning, developing and implementing new ideas and initiatives, programming, and compliance with the program model.Below are a few key contributions as the Director of New Initiatives :✯ I improved program effectiveness by developing strategies and formulating… Show more As the Director of New Initiatives, I led all aspects of program delivery, client service, performance management, growth plans, and employee development initiatives for juvenile operations. Held accountability for strategic planning, developing and implementing new ideas and initiatives, programming, and compliance with the program model.Below are a few key contributions as the Director of New Initiatives :✯ I improved program effectiveness by developing strategies and formulating program policies and guidelines.✯ I streamlined operations in annual planning, reporting, and managing components of state-funded programs. Show less

As the Acting Assistant Commissioner, I was responsible for delivering comprehensive Juvenile Probation services including the preparation of investigation reports and the provisions of community supervision. I oversaw budget administration, staff performance, community partnerships, QA, program evaluation, and compliance. Used responsive leadership to ensure full program functionality.Below are a few key contributions as the Acting Assistant Commissioner:✯ I enhanced agency… Show more As the Acting Assistant Commissioner, I was responsible for delivering comprehensive Juvenile Probation services including the preparation of investigation reports and the provisions of community supervision. I oversaw budget administration, staff performance, community partnerships, QA, program evaluation, and compliance. Used responsive leadership to ensure full program functionality.Below are a few key contributions as the Acting Assistant Commissioner:✯ I enhanced agency engagement as the liaison between judges, corporation counsel, defense counsel, Department of Juvenile Justice, Police Department, and other city agencies.✯ I strengthened juvenile probation services by developing and applying department policies and procedures. ✯ I provided direction to the Branch Chief and supervising Probation Officers regarding branch operations. Show less

As the Executive Assistant and Branch Chief, I served as the primary contact between the Associate Commissioner and the Borough Directors to assist in the development, implementation, and coordination of community based programs.Below are a few key contributions as the Executive Assistant and Branch Chief:✯ I simplified information by preparing reports for the Associate Commissioner on procedures and guidelines for projects and programs of family court services.✯ I troubleshooted… Show more As the Executive Assistant and Branch Chief, I served as the primary contact between the Associate Commissioner and the Borough Directors to assist in the development, implementation, and coordination of community based programs.Below are a few key contributions as the Executive Assistant and Branch Chief:✯ I simplified information by preparing reports for the Associate Commissioner on procedures and guidelines for projects and programs of family court services.✯ I troubleshooted and advised staff on making appropriate judiciary decisions.✯ I represented Family Court Services at various meetings with other Criminal Justice and Community-based agencies and operated as the liaison between Family Court Services and Family Court Judges.✯ I Led case audits and reviewed and submitted statistics to identify areas of improvement.✯ I Arranged high impact presentations and tours for international, federal, state, and local agencies to generate awareness and understanding of family court services. Show less