Computer Skills- Microsoft Windows 9x, Word, Excel, PowerPoint and publisherTime Management Skills- I have acquired many responsibilities which I effectively handledPublic Relations Skills- Gave three presentations to a Dialogue Direct group in New York- Set up a fundraising event in Long Island, NY for Plan USA- Manned a booth at a Health Conference in Boston- Manned a booth at the GFWC Conference in Philadelphia- Participated in a two week exchange in Toronto, CanadaLinguistic Skills- Fluent in French and English- Six years of Spanish, conversationalCustomer Service- Create initial contact with first time donors- Take calls from sponsors and donors- Manage sponsor accounts- Retention (build and maintain customer relationships)Specialties: Customer ServiceNon-ProfitProcess checks, EFT, CC statements and matching grantsGrant & letter translationPartake in projectsCreate initial contact with first time donorsManage customer accountsRetention - Build and manage customer relationshipsProcess enrollments and gift orders
Listed skills include Fundraising, Spanish, Crm, Microsoft Excel, and 4 others.