Audrey Doty Email & Phone Number

Sleep Number

• Create product vision and roadmap, brings a product to life, and manages product operations.• Oversees the delivery of technology solutions with simple and intuitive user experiences; end-to-end, integrated business processes; and large-scale, complex business applications.• Act as the glue between business partners and technology organizations. Partners with stakeholders to understand strategy and objectives, and builds sustainable solutions to deliver the business outcomes.• Provide deep subject matter expertise on processes and systems, brings outside industry perspective, thought leadership, and best practices to drive the product strategy.• Develop user stories, process flows, design documentation, test plans and other relevant artifacts facilitating end-to-end solution delivery.• Explore new ways of improving existing products and services leveraging market trends.• Work with an innovation and experimentation mindset. Validates solutions using proof of concepts, and applies iterative, test and learn approach to drive continuous value.• Partner with Engineering, Architecture, Infrastructure, and other IT teams to plan, prioritize, and lead delivery on established timelines and budgets.• Provide product training for end users.• Deliver/enhance applications with high quality and customer delight.• Serves as mentor and coach to other team members.• Deep functional expertise with Customer Experience (Retail, Contact Center, Marketing).• Deep understanding of the system functionality, capabilities and features of Siebel CRM.• Experience in creating user stories, mockups and UI designs.• Develop, collect, and utilize metrics that drive continuous improvement of products’ effectiveness.• Possess a strong understanding of information security and risk management principles.

Anoka, Mn

• Understand and carry the voice of the customer to ensure IT innovation projects solve real problems and align with company strategy. • Listen to customer feedback and develop product strategy and software roadmaps to support their needs.• Managing the overall Software Development Life Cycle (SDLC) of the product. This includes requirements, design, development, testing, implementation and support of software applications.• Develop and maintain strong relationships between business units and technology teams. Partner with business units to identify area for process/performance improvement.• Identify and assess opportunities for sales teams that lead to new revenue opportunities and increased customer retention.• Work to inform business units of the competitive landscape to inspire new products and processes.• Acting as a financial budget holder, build business cases, including cost / benefit analysis, risk assessment, project scope, and development of a high level plan. • Develop marketing and communication collateral and launch plans for products and special projects. • Perform impact analysis of software application changes across various components, holding an end-to-end view of the software. • Strong technical familiarity with Application Development (Web and Mobile).• Design and drive implementation of mobile first applications.• Coordinate with product SCRUM teams and participate in SCRUM related activities, as necessary.• Working proficiency with agile lifecycle and/or tracking and process management tools, e.g. JIRA, Confluence, VersionOne, Aha!, Microsoft Office 365, Google Docs, Basecamp, Trello, Sharepoint, Slack and other collaboration and communication tools.• Familiarity with HTML, CSS, JavaScript, PHP and other web languages.• Managing Citrix solution conversion to Web projects.

Greater Minneapolis-St. Paul Area

• Leads others toward developing trusting relationships with customers and partners to increase customer retention and support new sales opportunities.• Develop relationships and communication channels between other departments to increase trust and transparency within the company.• Identify and assess opportunities for Row Crop market segments that lead to new revenue opportunities and increased customer retention.• Understand the market problems and needs to solve customer challenges.• Provide product strategies and roadmaps. Creates the product scope and identifies “minimally viable product” (MVP).• Develop product design with a mobile-first strategy.• Conduct competitive analysis and communicate product inspiration from those concepts to other functional teams• Lead strategic initiatives and special projects.• Develop and plan product release/deployment strategies with Engineering, e.g. Blue-Green deploys.• Partner with the Marketing team to create and deliver customer communications to increase interest, adoption, and company revenue.• Conduct product reviews to stakeholders and customers to communicate the vision and direction of the company.• Prioritize and manage appropriate resources to ensure that team initiatives meet objectives. Ensure the understanding of, and compliance to, defined processes; provide guidance and feedback on areas of continuous improvement.• Drive the execution of all Row Crop Product priorities and improvements for the product, working with multiple cross functional team that includes Marketing, Sales leadership, Engineering, Customer Success, and other functional teams.• A sound understanding of HTTP and RESTful web services.

Greater Minneapolis-St. Paul Area

Coaching, mentoring, goal setting, and conducting performance reviews to direct reportsLead the overall coordination, consolidation and reconciliation of end to end requirements gathering, analyzing, documenting, and managing changes for moderate to complex projects. Thorough understanding of project requirements and act as key liaison to business partners for all project deliverables. Facilitate semiannual program reviews with the client to identify new business development opportunitiesPartnered with Business Development teams to identify and capitalize on client product gaps to achieve revenue goalsProvide onsite client product demos and facilitate feedback sessions Strong analysis of current technical processes within the company to better consult and solution technical issues with the client. Developed budgets which teams delivered onManage requirements gathering including assembling and documenting requirements.Experience creating detailed technical documentation for the development and quality assurance teams.Facilitate meetings, both client and internal to review requirements and documentation.

Oversee, mentor, and manage junior business analysts and provide input on annual reviews.Part of the Marketing team that created and delivered marketing promotions to increase division revenue.Provide technical support and manage Accounting and Marketing projects including creating project requirements, reviewing program designs, and completing mainframe system regression testing.Own and coordinate multi-system project implementations for company programs while working collaboratively with other technical teams.Outstanding communication, organizational and project management skills.Ability to establish and drive project plans to meet client requirements and timeframes while staying under the project budget. Work collaboratively with executive management on key strategic business and IT initiatives. Key in creating and developing legacy projects for the division to cut operating costs by implementing technical automations. Create great working relationships with clients and proven ability to interpret the clients needs and find solutions.Involved in the creation, testing, and implementation of new products.Continually evaluate business processes to identify opportunities to streamline operations, standardize processes, eliminate repetition and accelerate productivity.

Oversee, mentor, and manage a department of 12Administer company’s human resources department on-boarding/off-boardingPerform annual employee reviewsAdminister month-end close process to ensure timely and accurate accounting. Responsible for preparation/review of journal entries, bank reconciliations, G/L account reconciliations and other month-end related duties. Primary contact for internal and external auditsMaintain, develop and improve policies/procedures/internal controls in all accounting areas, including: G/L, Settlements, Employee TimecardsResponsible for ongoing mainframe maintenance and improvements, including security and role maintenance, implementing product enhancement and process improvements (with the support of IT)Provide financial justification for project approval and fundingProven team building and team management skills, including the ability to motivate, coordinate, and resolve occasional personnel challenges.Ability to communicate and collaborate with internal departments to achieve appropriate solutionsStrong attention to detail; problem solving skillsStrong organizational and time-management skills, with a bias for planning, and for setting, communicating, and meeting deadlines.