• Troubleshoot and resolve 40+ Call Center tickets weekly • Administer and streamline Matching Gift Program to eliminate administrative process• Manage all Leave of Absence transactions from MetLife to ensure proper payment• Responsible for onboarding and offboarding employees in Career Manager• Maintain and manage Organizational Structure in Career Manager• Work closely with HR Community and HRIS to maintain clean and accurate data• Process employee transactions, weekly, involving transfers, promotions, and demotions• Assist HR Community with understanding processes and systems• Provide excellent service to all phone inquiries while ensuring a correct and prompt response• Process education reimbursements and matching gifts• Maintain data integrity, confidential files and records

• Contacted candidates, scheduled interviews, and coordinated visits• Directed all travel arrangements for candidates: flight, hotel, and car reservations• Managed Visa requests for international candidates• Developed field trip logistics for T&E team, including emergency contact list and safety kit• Supported new hire orientation including slideshow, benefits, and new hire paperwork• Prepared and submitted expense reports for several Hess employees

• Sourced, screened, and interviewed qualified applicants, coordinating all candidate office visits • Managed full candidate’s life cycle on applicant tracking system (AllPay) • Ran background checks, MVR and tracked drug screening and physical results• Partnered with management to assign appropriate compensation packages for positions• Traveled offsite to attend multiple career fairs

• Participated in special projects/recruiting team initiatives that included: sourcing on various websites forpotential candidates, redesigning the layout for job descriptions, and updating profiles on iCIMS• Shadowed the recruiting team as they sourced, screened, interviewed, and offered jobs to candidates • Observed the hiring process and learned how the company operates background checks • Created over 20+ new hire offer letters/packets• Gathered potential candidates for the In-House Career Fair by sending out an email blast to over 200+active candidates that fit the job description and qualifications• Comprised several excel reports and summaries on hired/termed employees• Attended a training course on the company’s 401K plan • Worked on company communications (email blasts, new-hire instructions)• Assisted with payroll processing while assuring accuracy and correct coding• Observed as the payroll coordinator communicated and outsourced timesheets to the company’s PEO• Opportunity to oversee the relations within a company that employees over 500+ employees• Maintained confidentiality with employees personal information• Tackled on an assigned project that included coming up with different company-wide activities that would promote unity (birthdays, holiday events, appreciation incentives, healthy living, etc.)