Audrey Flanagan Email & Phone Number

Denver, Colorado, United States

• Supports Business Development Team by maintaining relationships with business partners, addressing inquiries, and collaboration to develop innovative strategies for business growth.• Leads high volume virtual meetings with business partners to identify potential clients and establish connections.• Manages logistical requirements for AAPACN's annual conference exhibitors and sponsors to showcase company's expertise in their industry verticals.• Provides administrative support for the entire department by handling databases, contracts, and sales tasks on daily basis.

Rock Hill, South Carolina, United States

• Supervised team members to confirm compliance with set procedures and quality requirements.• Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Omaha, Nebraska, United States

• Managed high volume of cases 120 - 150 disability applicants while maintaining strong attention to detail, resulting in timely and accurate decisions for applying appropriate contractual provisions, legal guidelines, and case management resources.• Increased customer satisfaction by promptly addressing concerns or questions and communicating pertinent information during claims process.• Conducted comprehensive claims investigations into each case to determine eligibility for benefits based on objective evidence and established criteria.• Conducted comprehensive interviews of witnesses and claimants to gather facts and information leading to more accurate assessments of claim validity.

Charlotte, North Carolina, United States

• Maintained caseload of 50 - 100 files monthly by managing timelines, deadlines, and documentation requirements.• Reviewed, and executed confidential documents, contracts, and disclosures to ensure smooth transaction coordination.• Followed up on escrow processes, coordinated contingency removal of property inspection, and maintained timely closing of escrow.• Established positive lines of communication with agents, clients, attorneys, and personnel involved with closing transactions.

Mooresville, North Carolina, United States

• Developed strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.• Optimized inventory control procedures to minimize stockouts and excess inventory levels.• Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Palm Beach, Florida, United States

• Enhanced customer satisfaction by providing exceptional fine dining service and anticipating guests' needs while maintaining polished appearance, which contributed to upscale ambiance desired by patrons.• Showcased extensive knowledge of menu items, offering adept recommendations to suit individual preferences.• Collaborated with kitchen staff for seamless communication and accurate preparation of customized orders.• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.

Palm Beach Gardens, Florida, United States

• Mentored new bar and grill staff by sharing best practices for exceptional service and fostering positive work environment which resulted in increased productivity, and stronger staff development.• Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.• Collaborated with management to identify skill gaps and create targeted training solutions that improved overall performance.• Developed creative bar menus and drink recipes by researching emerging industry trends while utilizing extensive knowledge of beer, wine and spirits to make informed recommendations to customers.

Jupiter, Florida, United States

• Improved patient care by efficiently managing and organizing medical records for easy access and retrieval.• Managed team of medical records clerks, providing guidance on their daily tasks and ensuring timely completion of projects.• Enhanced patient privacy by establishing secure storage procedures and strict access controls for sensitive health information.• Collaborated with healthcare professionals to develop and implement best practices for maintenance of accurate and up-to-date medical records.

Bachelor Of Arts - Ba, Business Administration And Management, General

High School Diploma