Audrey Forier Email & Phone Number

Chicago, Illinois, United States

- Led complete end-to-end engagement according to scope and client’s feedback for 20 clients with a 28M total portfolio, guiding the team to meet client goals, expectations and project outcomes through the entire project lifecycle. - Developed innovative processes for client chargebacks from manual procedures to automatic procedures, decreasing time spent.

- Owned scoping and project intake across 10+ clients, including requirements and resource identification/allocation for special projects. - Grew deep knowledge base of creative strategy and objectives on all projects and provided substantive feedback on all deliverables, including creative, testing plans, QA, production and execution.- Developed project.

Chicago, Illinois

- Successfully launched 4 new client email programs from the ground up, introducing new processes, aligning resources on program goals and generating a 4M/40% increase in company profit. - Produced project estimates and timelines with client and internal teams to ensure clear and documented requirements.- Simplified client interactions by being the single.

Chicago, IL

-Build project estimates and timelines for programs, including all other documents that are essential for program success. -Collaborate with internal teams to ensure that all project objectives and requirements are understood to meet expectations. -Develop client relationships through written and verbal communications. -Maintain client relationships.

Inverness, IL

Vernon Hills, Illinois

-Collaborated on the development of results driven by integrated marketing strategies for top revenue generating technology partners.-Developed documentation for the RFP (Request for Proposal) selection process for new tradeshow properties and management companies.-Pro-creation of partner profiles to facilitate advertising sales with new or returning.

Wauconda, IL

-Responsible for overall dining experience and drove results through speedy and reliable customer service.-Trained new hire on customer service, POS (Point of Sale) System, and current best practices.

Schaumburg, IL

-Provided recommendations on merchandise selection to drive higher customer satisfaction ratings.

Chicago, IL

-Ownership of processing and review of over 100 insurance claims per day.-Led timely distribution of insurance claims to insurance companies.