Audrey Grinceri Email & Phone Number

Remote - Clearwater Florida, United States

● Develop project plans, timelines for telecom infrastructure deployment● Coordinate with stakeholders globally to gather requirements and ensure alignment with project goals● Manage vendor relationships and contracts to procure necessary equipment and services● Oversee installation, testing and commissioning of telecom equipment and systems● Monitor project progress, identify risks, implementing mitigation where needed● Communicate regularly with cross functional teams to ensure smooth project execution

United States

● Showed properties in a 576 unit apartment complex to potential renters, answering questions and conveying information in a professional manner to build relationships and drive business● Processed leases from application to move-in date, troubleshooting potential problems and completing any necessary follow-up communication to ensure a smooth transition● Filed work orders, resolved complaints, addressed violations, collected rent, and processed housing assistance for applicants, creating necessary customer documentation while delivering superior support to customers● Recognized by management for providing excellent customer service and earning a high leasing success rate of 95%

Las Vegas, Nevada, United States

● Greeted customers and provided direct support services with a warm and engaging demeanor to maximize customer satisfaction, leading to improved customer service reviews/stars for the company on Google● Received approximately 10 – 20 service/requests daily through Zoho, phone, and email and managed service requests to completion, successfully handling multiple projects at once in a fast-paced environment● Processed pick-up tickets and packing slips for production, tracked LTL shipments and coordinated the shipping and delivery of customer products in a timely manner with strong accuracy and attention to detail to reduce errors● Increased Google positive reviews with ten positive submissions in less than six months.

Montclair Ca

● Served as the direct point of contact for approximately 10 vendors and merchandisers utilizing strong oral and written communication skills to build rapport● Prepared 15 quotes daily & invoices for customers and coordinated installation dates with multiple departments to ensure a hassle-free installation for customers● Developed creative marketing materials and organized promotions used in-store, on social media sites, and in networking groups to increase awareness of the business

5541 Arrow Hwy Montclair, Ca 91763

Management & coordination of installations for voice, data & voip services. Managed installs for approximately 150 installs a month from the Pacific Coast across the states to the East coast. Working 24/7 to ensure customers services were installed when needed with 100% success. I also supported the paper trail & processing of paperwork for a large amount of Sales Reps & their agents. Tracking progress & providing meetings & updates for all.

Associate Of Arts (Aa), Psychology

Completion of basic courses with AA degree. Major in Psychology & minor in child development

Ged, General Studies

Completed my GED. Participated on the Varsity swim team for 4 years.

Associate Of Arts - Aa, Psychology