•Oversaw and facilitated all bookkeeping logistics for accounts payable and receivable, including payroll, workers comp deductions, and account reconciliation.•Spent the first several months bringing 5+ years worth of accounts (credit card statements, line of credit, checking account, etc) up to date and reconciled, while also scanning, uploading, and converting all the previous years hard copy documents into Google Drive for easy access and secure backup.-Reestablished a solid line of communication with our vendors, including converting most bills to be delivered via email and established autodraft transactions for overhead required expenses to assure on-time payments.•Completely updated the chart of accounts to only relevant income and expense categories, and also refined our main estimating worksheet to match the chart of accounts.•Created several essential company documents that would serve as templates, resources, and quick guides for company/vendor information.•Assisted auditors in the annual Workers Comp and General Liability audits, saving the owner from a $7,000 charge by providing proper bookkeeping documentation.•Kept the physical office in order: ordering office supplies and troubleshooting any office equipment issues. •Assisted in the permit process for home builds/renovations, kept track of projects balance sheets, budgets, and estimates.•Processed lead information to be forwarded onto our owners for follow-up.

•Created the Inside Sales department from scratch with no previous roofing experience; implementing every necessary element from protocol and standard operating procedures, to scripting and full follow-up processes to increase the chances of converting leads to committed clients. •Successfully facilitated 1,200 leads that converted to 850 appts that resulted in just under $3 million dollars in revenue with a 3-month time period.•Audited team member's accounts and calls to ensure proper customer service and efficiency.•Managed the stress of not one, but three hurricanes in all three of our main markets within 3 months in which we had to have the proper infrastructure to manage and convert the ingested leads to appointment in a timely fashion. •Collaborated with in-house web developer to create a call log system.

•Maintained Lead Pastor’s personal and professional calendar and scheduled daily meetings, helping him prioritize his time.•Handled all organization and employee travel arrangements (both national and international). •Networked with all department heads by drafting and distributing written and verbal communications, increasing clarity within weekly goals.•Researched, implemented, and managed church software (Planning Center) which served as a CRM.•Automated workflows within church software, cutting down on organization man hours.•Conceptualized and implemented successful disaster relief plans with no previous experience.•Ensured the accuracy and organization of confidential financial files within donor database, while receiving and resolving any donation questions or discrepancies via phone and email support.•Created strategic processes, protocols, and forms for all teams to utilize, assuring consistency and efficiency to benefit the vision of the church.•Performed historical and market research to determine logistical issues to address for quarterly planning and successful church-wide operations.•Cross-trained department heads in various church software applications to add efficiency for each department’s activities and team members.•Oversaw event calendar and was the lead for 10+ annual church-wide events, including spearheading and delegating budget, creative vision, and overall execution. •Scheduled and created agendas for all team meetings, including moderating all virtual conference calls for accurate and consistent communication.•Collaborated and developed relationships with community leaders, other lead pastoral teams, guest speakers, and various vendors.

Served in various capacities based on the needs of the Sales, Service, and Administrative Departments as the receptionist on the showroom floor, service department cashier, file room manager, and accounts payable.

•Directed over 50 daily incoming calls, and rerouted them as needed to five other store locations, via a multi‐line phone.•Greeted and screened visitors for the corporate office.•Opened 30+ daily packages and verified the diamond/jewelry shipment information for contents upwards of $300,000 per package, assuring accurate shipment contents.•Facilitated daily deliveries for operations•Received and distributed all incoming mail.•Ensured accurate filing of invoices and accounting documents.•Reconciled UPS invoices and memo reports.•Ordered and maintained office supplies inventory.•Oversaw office calendar.•Prepared shipments and coordinated with courier to provide distant store store locations with product in a timely manner.•Assisted the accounting department with the end-­of-­month processes.