Audrey Lam Email & Phone Number

Hong Kong

San Jose, Ca, Us

San Jose, Ca, Us

A few areas I am bringing value to the table for the company's CEO & Chairman whom I am reporting to, fully accountable for their communications strategies.Laser-sharp Focused. I am able to distill complicated ideas to just the right number of words, and can pinpoint what compels an audience and moves people to action.Marketing-led. I am well versed in-inbound marketing techniques and can combine a quantitative, outcome-oriented approach with inventive ideas. Naturally Collaborative. I take an organization-level view and are equally invested in the success of others. Tremendously Organized. I sweat the details and plan for contingencies and at the same time, think on my feet and can adjust for the unexpected.

Monroe, La, Us

Offered project management advice on building out the strategic Customer Reference Program in Asia Pacific and contributed to the success of its implementation within the targeted 6-month time frame.As champion of the program, assisted Region & Headquarter Sales in leveraging the program for the intended, improved customer experience.Developed and executed seamless customer programs, including database marketing, leads cultivation, customer outreach events to drive desired results.Formulated systematic customer & executive communications to promote the value of the program.

Sunnyvale, Ca, Us

Responsible for executing Juniper’s Sales & Executive Communications plans. Experienced in handling a diverse and complex set of internal and external stakeholders to promote the company’s thought leadership, align employees on key priorities and reinforce company culture.Owner of the strategic Customer Reference Program in Asia Pacific, overseeing the implementation and promoting its value proposition to sales and customers. Leverage tactics that synthesized high-impact assets across a variety of channels (analyst relations, media, peer-to-peer, social media, NDA discussions).Grew the size of reference community by 200% within a 6-month period (creating an average of 1 new reference recruit per week).

Austin, Texas, Us

Managed Global Customer Reference Program and its associated PR/Marketing campaigns for 50+ key accounts in Greater China.Achieved numerous successful cases in amplifying the voice of the customer for Oracle as well as in the targeted press and analysts communities.Developed a strong unity to work in a matrix environment and established trustworthy relationships across lines-of-business.

Palo Alto, Ca, Us

Job Promotion 3 times within 9 years of serviceLooked upon as the reliable counsel to executives for guidance on messaging, tone and manner of external and internal facing activities. Accumulated in-depth knowledge in tailoring compelling speeches & sales presentations for senior executives.Led an agency team of PR professionals in executing PR plans with results measured by outreach to elite stakeholders and influential media.

Built a circulation database in Microsoft’s Access Database from scratch, managed thousands of readers’ subscriptions for council’s 18 publications.Supervised in the overall marketing & logistics for Council’s exhibitions and conferences, accumulated hands-on experience in event managements of all scales both locally and abroad.