Audrey Mccarty Email & Phone Number

Indianapolis, Indiana Area

Our MissionAt Pinnacle it’s simple. We were founded with the mission to become the premier provider of staffing services in the Indianapolis market. We strive to maintain our status daily through hard work and continuous innovation.IntegrityWe are upright, honest, and straightforward when dealing with both clients and candidates. We accept and strive to understand those we work with for their individual beliefs.We take pride in our work and are not satisfied with the status quo. We work hard to win in our marketplace.

Robert Half Finance & Accounting specializes in recruiting superior talent in accounting and finance related fields and matching them with career oriented positions with our industry and market leading clients. With over 65 years of experience and over 350 offices worldwide, Robert Half is the best source for either your career search or your recruiting and staffing needs. Our parent company, Robert Half, once again was named to FORTUNE® magazine's "World's Most Admired Companies" list, ranking #1 in our industry. (March 1, 2015)

• Developed and implemented new Recruiting Platform while still maintaining training department responsibilities• Negotiated with 3 different providers to save the company thousands of dollars on pre-licensing and continued education costs• Improved NMLS passing percentage from 56% to 75% in first six months of new training process • Managed recruiting teams in 2 locations to daily, weekly and monthly key performance indicators• Published daily, weekly and monthly reports to leadership team• Improved both quantity and quality of overall candidate experience• Increased retention of both new employees as well as tenured staff• Developed relationships and negotiated contracts with CareerBuilder, Monster, Indeed, Beyond, LinkedIn and Glassdoor

• Took current training platform and expanded training from 6 weeks to 10 weeks• Enhanced training experience by adding multiple additional skills sessions as well as side by side learning opportunities• Responsible for management of all new hire training, team leader development as well as all leadership training sessions• Updated entire team leader development program by holding focus groups and anonymous surveys • Worked with training team to complete annual updates of our Service and Education Process• Enhanced training experience by utilizing key loan advisors in training sessions and recorded calls for training opportunities to listen to and learn from top producers• Balanced multiple projects with various timeframes at all times

• Develop and implement training to advisors soliciting business for refinance, purchase & reverse mortgages• Train small & large groups on the Royal United service & education process • Schedule all training sessions, testing and audits for new employees• Oversee development of new hires during their first 90 days of employment as a reinforcement position• Implement ongoing audits on progress of employee’s skills and development• Provide evaluations, feedback and publish reports to leadership team to increase our effectiveness • Prepare outlines of instructional training program and assemble and update all materials

• Acted as a mentor for new advisors, assisting them in acclimating to the high demands of a competitive sales career• Originated mortgage loans while providing unparalleled service and education with each and every client• Recognized for providing excellent customer service by clients as well as management• Clearly communicated with all parties involved in a loan transaction to ensure deadlines are met and quality customer service is provided, including clients, processors, underwriters and managers

Bachelor'S Degree, Business, Management, Marketing, And Related Support Services

Academic Honors, Advanced Placement