Audrey W. Email & Phone Number

Hayward, California, United States

San Francisco, California, United States

- Advanced to the 1404 Clerk position within 10 months due to exceptional performance and effective collaboration. - Maintained Expense Spreadsheet on Microsoft Excel and processed invoice documents. - Coordinate recruitment processes, managing interview schedules using Microsoft Outlook. - Served as a liaison for Department of Public Health personnel.

San Francisco, California, United States

- Guided Department of Health personnel in completing all mandated tests for equipment and provided accurate information about Workers' Compensation materials using expertise in departmental protocols.- Boosted operational efficiency by accurately managing and updating the Expense Excel Spreadsheet and various invoice documents. - Digitized and organized.

Emeryville, California

- Managed guest arrival and departure processes efficiently using front desk software for a 295-room hotel under the Marriott International Brand. - Applied brand guidelines to consistently acknowledge guests, improving satisfaction scores by maintaining a welcoming environment. - Coordinated effectively with multiple departments including housekeeping.

San Francisco Bay Area

- Managed guest arrivals and departures for two boutique bed and breakfast style hotels each comprising of 26 rooms including processing payments, notating requests, and issuing room keys. - Answer questions regarding hotel services, guest registration and provide basic travel directions. - Collaborated with housekeeping, maintenance, and bell staff to.

San Francisco Bay Area

- Provided highly personalized high touch concierge service to JP Morgan Palladium card members according to LesConcierges brand standard. - Tailored exclusive vacation packages, coordinating complex travel logistics through Salesforce, processing $5,000-$10,000 worth of transactions daily. - Processed a minimum of 30 travel related purchase requests a day.

San Francisco, CA

Provided services for Ricoh USA in the area of reception, scheduling, copy and print production at several locations in an assigned geographic area. Setup conference rooms including food and beverages. Sort and process high volumes of incoming mail for distribution to appropriate staff. Perform basic troubleshooting all equipment used within the Ricoh.