Audrey Rolland Email & Phone Number

Ankeny, Iowa, United States

• Process daily transactions, including deposits, check cashing, and withdrawals, ensuring accuracy and compliance with banking regulations.• Develop and maintain relationships with customers to increase retention and customer satisfaction.• Actively participate in community events to demonstrate support for Two Rivers culture.• Accurately perform account maintenance including opening and closing accounts, adding/changing signers, address changes, etc.• Recommend appropriate accounts and services by explaining unique benefits and features to the customer.• Identify potentially fraudulent activity to help prevent loss to the bank and our customers.• Utilize bank procedures and promptly file document to ensure organization.

Lincoln, Nebraska, United States

• Provide account services to customers by receiving deposits, cashing checks, and issuing withdrawals• Maintain customer confidence by keeping information safe to keep customers secure• Complies with all bank protocols such as dual control, auditing currency, and checking the certification of proof to keep the branch in compliance• Open accounts for new and existing customers

Blair, Nebraska, United States

•Managed drive-thru by taking orders in order to make customers the correct food•Processed customer payments, up to $2,500 in sales per shift, to provide their order•Delivered 10-15 orders hourly with accuracy and attention to detail including payments via cash or card•Maintained the store cleanliness by accurately following sanitization protocol to prepare for the next shift •Coordinated with three other employees on a line to efficiently craft personalized sandwiches to guarantee customer satisfaction•Worked with customers at the register to figure out the best meal option for them for 100% satisfaction

Education record

Bachelor Of Science In Business Administration, Business Administration, 3.521

Business Administration And Management, General, 4.000