o Contribute to process implementation, improving efficiencies across departmentso Aid in workload assessment and allocation of resources, including forecastingo Monitor and contribute to continuous improvement of quality expectations across in-house and offshore manufacturing through SOPso Collaborate with project management, logistics, sales and marketing, creative, sourcing, plant management and executive teams to:-Ensure roadblocks are eliminated and business opportunities are awarded-Protect project margins and profitability-Negotiate compensation for projects with quality issues to reduce year-over-year open unpaid creditso Support efforts related to company accreditations and certifications including Ecovadis and SCS Globalo Assist in development of annual marketing budget

Impakretail.com

- Developed full-scale project plans and associated communications documents- Managed development timelines and product life cycle- Utilized financials and collaborated with Category Director (buyer) to develop innovative, productive product assortments - Leveraged global sourcing agency to establish the best vendor partnerships- Negotiated with vendors to develop product of optimum cost, quality and design- Traveled overseas to further develop business relationships, guide the product development process and stay abreast of global trends- Worked collaboratively with internal departments including Quality Assurance, Private Brand Packaging, Category Management, Legal & Regulatory, Global Sourcing and Inventory & Replenishment

- Oversaw the development of packaging artwork for Michaels’ private label paper-crafting brand, Recollections; contributed to the continuity, expansion and evolution of the label- Educated Michaels’ vendors on policies and procedures surrounding private label artwork development- Aided in the success of Michaels’ tri-lingual initiative, which encompassed the evaluation, segmentation and re-design of over 20,000 packaging artworks- Supported Michaels’ re-alignment strategies and partnered with product managers experiencing new and expanded roles- Provided styling direction in related photo-shoots, developed samples and mock-ups as required

- Managed TIGI’s loyalty program; inherited an agency established program and quickly identified areas for improvement- Executed plans to increase program awareness, gain distributor support and increase membership- Expanded and outlined program policies and business rules- Implemented strategies to increase monetary and emotional loyalty among members- Reduced company expenses- Oversaw the partnership with a 3rd party fullfilment vendor and developed a self-sustaining promotional merchandise website- Collaborated with brand managers to build a catalog of merchandise- Determined product specs and negotiated pricing- Reviewed product samples for quality and branding consistency- Developed promotional offers and directed the design of supporting collateral- Oversaw the development of an online registration and seminar reservation website for company’s 1.4M hair show- Ensured materials and logistical needs were met in order to welcome, gift and direct over 4,000 hairdressers to various education seminars and fashion shows taking place throughout the 4-day event- Lead a team dedicated to assist show attendees

- Addressed upwards of 400 weekly inbound/ outbound calls and emails from salon and industry professionals- Strengthened program perception and confidence among members and vendor partners- Heard concerns of internal sales force and vendor partners and developed solutions to streamline processes and swiftly deliver benefits to the shared customer, the salon professional

-Supported internal clients within the Marketing and Public Relations departments, managing time sensitive deliveries -Addressed counterfeit product and diversion inquiries from cosmetology students and salon professionals-Maintained call and email logs as well as compliment shipments-Established process to better retain record of company tools, frequently lent to distributor partners