Audrey Songer Email & Phone Number

Cincinnati, Oh, Us

Cincinnati, Ohio, United States

Santa Monica, California, United States

Open and close store daily. Train new hires and maintain a high level of product knowledge. Provide leadership support daily, understand sales goals, and ensure all KPI’s are increasing. Deliver daily EOD reports, handle inventory, and collaborate with team to develop new merchandising displays.

Los Angeles, California, United States

Oversaw store operations by counting cash drawers andcompleting daily reports. Met sales targets consistently for each shift. Engaged with customers to build rapport and promote lasting clients.

Westwood, California, United States

Developed relationships with guests to meet client needs and encourage repeat service. Listened closely to customer complaints and responded appropriately to issues. Trained new hires on all opening and closing duties.

Loveland, Ohio, United States

Oversaw 5 schools in our franchise. Handled a high call volume and email inquiries with efficiency and professionalism. Investigated guest challenges and sources of dissatisfaction to offer timely resolution.Remedied team issues quickly and effectively through active listening, conflict resolution and dynamic communication skills

West Chester, Ohio, United States

Coordinated restocking of sales floor with currentmerchandise and accurate signage for promotions. Approached browsing customers to initiate conversations to uncover their needs.Implemented up-selling strategies such as recommending accessories and complementary purchases to boost sales. Promoted to lead during Holiday Season and assisted in training new hires.