- Recruit and assess employee performances by applying competency-based interview and employee engagement tests- Maintain and monitor 50+ employee records related to termination, leave of absence, transfers, promotions, payroll, & time office- Provide multifaceted services to career professionals by running errands, managing mail, scheduling appointments, delivering documents, and arranging transportation, receiving 97% in employee service feedback surveys- Generated purchase orders, sales orders, invoices, and filing all paperwork within sales department- Facilitate communication by aiding over 50+ Vietnamese-speaking clients

- Evaluate teaching approaches for each student, adjusting lesson plans as needed and increasing testing scores by over 25%- Create engaging lesson plans that catered to students’ interest and strengths, contributing to their overall growth and development- Document student growth, discuss students’ academic and career goals, design is course materials based on student’s interests, increasing motivation and preparation

- Managed 50+ shipments of products per week and was able to organize inventory on a sales team of 10+- Maintained and established relationships with 20+ customers daily, providing exceptional customer serviceand efficient product sales- Generated over 15% increase in sales whilst on the register by effectively promoting initiatives through the mailing list which was met with positive satisfaction surveys by 10+ customers weekly

-Increase sorority’s Instagram audience by 35% and sales by 20% in eight months by analyzing market data and improving messaging to better align content with target audiences-Created engaging text, graphics, and video content for multiple social media channels (Facebook, Instagram, and TikTok)-Leverage Google Analytics and Facebook insights to evaluate campaign performance, develop reports on social media effectiveness, and identify opportunities to refine marketing approach

- Organized breast cancer awareness fundraising events, mental health information tabling events, and oversaw risk management workshops regarding safety awareness- Created informational text, graphics, and video content for multiple social media channels regarding mental health month, breast cancer awareness, ADHD awareness, and domestic violence awareness- Organized quarterly service events, including visiting hospital patients and partnering with local food banks to aid low income individuals

-Monitored and managed members' attendance, academic progress, and provided academic advising to students-Supervised weekly meetings for students under academic probation; conducted periodic student reports and program reviews-Developed annual program goals and strategic plans to ensure student success and retention, including curriculum development