KEY AREAS OF RESPONSIBILITY• Management of all vendors required for a program.• Consult on behalf of our clients and in providing operational solutions, management of vendors, hotel, and budget.• Ownership of SOW, additional deposit requests and final invoicing• Upsell services when applicable to increase revenue in addition to ownership of budget to obtain gross profit goals• Connect with hotel conference service managers and onsite staff to ensure a seamless partnership for the client between DMC and Hotel• Management of Event Staff assigned to a program and proactively prepare staff prior to a program to ensure consistent communication and operational excellence• Salesforce database management regarding ASO’s and Vendor information, in addition to working with procurement to confirm vendors are vetted and approved.• Ensure that KPI’s and Key Results are measured and metMEASURABLES• On average operates up to $2.5M throughout the year• Directly responsible for achieving KPI’s and Key Results

Responsible for the organization of company meetings and conferences.Responsible for traveling to do on-site visits of meeting venues to discuss requirements for program.Create material for meeting binders and ensure all information is accurate and up to date.Create and Manage registration website for meetings and conference in Cvent and monitor attendees activity. Work daily in Cvent to run reports for the President of the company on attendance numbers and manage company budget for meetings and work closely with the President/CEO on office improvement in relation to meetings and general office needs.Work closely with VP's of company to assist with day-to-day tasks.Manage event set up, tear down, and follow ups.Establish standardized event procedures and train staff into properly executing them.Track event key performance areas and identify items to work on for future events.Responsible for planning office team building activity every quarter.Responsible for planning annual company Christmas party. Meet with decision makers to determine event purpose and scope.Create PowerPoint Presentation deck of possible venue locations to be reviewed by Executive Committee.Book Venues and Vendors.Create and Implement Event Marketing Strategy.Attend all events and meet with venue staff daily to ensure everything is correct and runs smoothly.Manage budgets of up to $750,000.

Performed administrative support tasks that are secretarial/clerical in nature for one or more key executives and staff in the Procurement Department, Quality Assurance and Marketing.Performance included a broad range of complex responsibilities involving confidential or technical information, such as compiling reports, furnishing information, scheduling meetings and preparing agendas, responding to routine correspondence, researching background material, and responding to visitors and telephone calls, exercising considerable judgment and discretion in completing assignments. Essential Duties and Responsibilities included, but not limited to, the following: Managed supervisor's calendar and independently scheduled appointments.Maintained follow up procedures and files for vendors and internal items for the Senior V.P. of ProcurementScreened incoming calls and correspondence and responded independently when possible.Composed and prepared confidential correspondence, reports, and other complex documents.Assisted Category Managers with spreadsheet file preparation and supplier communicationsAssisted in preparation for industry trade shows, sales and marketing events, and regional meetings

Responsible for organizing, analyzing, and controlling multiple projects. Managed the program calendar to keep up-to-date with current and upcoming programs. Responsible for browsing websites in search for new product introductions to gain business. Assisted in gathering data results and preparing a PowerPoint presentation for clients.

Undertake customer related issues and concerns and handle them professionally and promptly to avoid further frustrations and inconveniences.Meet daily and monthly company sales and goals both individually and as a team member.Planned and organized daily huddles and parties or events.Mastered G.U.E.S.T behaviors, to better assist and find a solution to all customers' needs.

Undertake patient related issues and incidents and handle them in a prompt manner to avoid further frustrations and inconveniences.Assist the patients with the establishing and rescheduling of appointments that accommodate their schedules.Review patient charts and assist the patients in understanding their insurance coverage and financial responsibilities.Plan and organize teambuilding events to help promote associate engagement and satisfaction.

Responsible for answering calls, greeting customers, preparing rooms for patients, and filling out patient cards. Managed front end of office and handled insurance papers, as well as, accounts receivable. Sent daily emails out to patients regarding new chiropractic findings. Prepared presentations models for chiropractic festivals and conferences. Responsible for coordinating holiday parties and planning party events.

Managed front end operations such as answering phones and clientele appointments.Maintained weekly inventory of all beauty supply products.Processed all product orders and priced the items accordingly.Accounts payables and receivables