Audrin Navarro Email & Phone Number

Singapore

Queenstown, Central Singapore Community Development Council, Sg

General Responsibility:Led a team of 4 to transform the voice of the customer into practical, actionable insights throughout the whole Ninja Van organization. Built research systems and programs, plus a whole host of ad hoc investigations for various stakeholders in the organizationNotable Achievements1. Built Ninja Van's Brand Health Tracker for the entire region. 2. 3 white papers based on Insights published through white papers for PR and commercial purposes: Ecommerce Barometer, The Rise of E-shopaholics in SEA, Behind the rizz of social commerce3. Customer satisfaction, brand tracking and campaign evaluation programs were in incorporated as KPIs up to C-level4. Too many to count ad hoc investigations incorporating both consumer research and analytics, such as quantifying the impact of Ninja Van's loyalty programs in SEA. 5. The development of a marketing framework used by regional marketing based on underlying customer needs: CX forces.

Paris, Fr

General Responsibility: Bring in key wins from top clients (e.g. Google). Ensure high quality project execution and develop young talent within the team.Notable Achievements:1. Key account lead for Google work in the APAC region2. Brought over 2 million in revenue in the organization in my first 6 months since coming back from the client side.3. High customer satisfaction with projects executed, averaging either 9 or 10.

Singapore, Sg

General Responsibilities: Utilize market research and media measurement to address Singtel TV and Singtel Ad Sales' business needs.Notable Achievements:1. Designed the post campaign reporting platform for Singtel Ad Sales' biggest sponsors, utilizing media measurement and market research to deliver holistic consumer insights 2. Provided a weekly update of Singtel TV viewership, using SG-TAM and Kantar RPD insights3. Utilized media and audience insights to transform ad sales pitches, sponsorship packages, campaign planning and execution into more data driven approaches

Singapore, Sg

General Responsibility - Providing insight support to Singtel TV and Singtel Advertising to grow their respective businessesNotable Achievements:1. Lead and managed 3 conjoint studies for Singtel TV used for optimal packaging and content partner negotiations2. Generated insights that have led to the creation of DataSpark infographics 3. Utilized the Digital Advisor panels and external research to generate over 40 reports for various Advertising, TV and DataSpark stakeholders

London , Co

London , Co

Gb