Alejandro Ugarte Email & Phone Number

Greater Atlanta Area

Responsible for directing system wide compliance activities, which include the Corporate compliance program, ISO and CARF (for support services) and Enterprise Risk Management. Work with department liaisons to ensure each department is compliant with federal, state, and local laws and department specific regulations.

Greater Atlanta Area

Create and implement talent acquisition strategies in support of the Agency while building partnerships with department/division leaders to advance talent acquisition initiatives that will include search engine and vendor marketing campaigns, social media and job fair recruiting, and programs established based on customers’ recruiting needs. Lead, develop and ensure recruitment team initiatives are aligned with the strategic plan and meets customers' needs for a consistent level of quality and diverse talent in a multi-site, rapidly-growing organization.

Responsible for the development and continuous improvement of ISO compliance for all support services departments, including Human Resources, Information Technology, Finance and Marketing. Ensure that processes needed for the quality management system (QMS) are established, implemented and maintained. Ensure the promotion of awareness of customer requirements throughout the organization.Other accomplishments at Goodwill of North GeorgiaInternal Surveillance Review auditor October, 2012 – Present • Per QMS.D 8.2.2 in ISO 9001 / 2008.• Prepare for department audits through familiarization of PCPs, SOPs, previous audit results, and documentation.• Perform Audits at the System and Process level.• Provide feedback to the compliance department management.

Greater Atlanta Area

August 2011 – December 2011 Goodwill of N Ga through Snelling staffing Agency Atlanta, Ga. (Permanent) December 2011 – Present Recruiter • Ensure and implement compliance of documentation according to CARF standards for verification of credentials, employment or any others per job description.• Adhere to department goals per ISO PCP and individual goals.• Coordinate activities related to the employment of exempt, nonexempt and hourly personnel via rehire, recruiting and selection of new hires.• Perform or administer all functions necessary to affect timely response to internal requisitions. New Hire Orientation Trainer (Fiscal year 2014) – PresentDonor Services Salaried employees Project Lead. (Fiscal year 2014 - 2015) • Analyze current hiring practices for Salaried employees within Donor Services.• Survey current population of salaried employees.• Research best practices and other companies' practices for gaps.• Gather data, analyze, create a plan of action and recommendations and follow up.

Kennesaw, Ga.

• Provided information to employees and managers on matters pertaining to open positions, recruitment processes/policies and issue candidate offers. • Coordinated pre-employment procedures for final candidates. Processed applications of candidates.• Scheduled and conducted interviews with qualified applicants/candidates.• Performed background checks.• Conducted drug testing of new hires.• Operated and maintained staff database through the use of computerized and manual systems.

Master Of Arts (M.A.), Spanish

Activities and Societies: Graduate Teaching Assistant

Master Of Arts (M.A.) In Education (Ed.), Higher Education, 4.0

Activities and Societies: Golden Key International Honour Society The MA ED Higher Education (Higher Education Administration) equipped me.

Bachelor'S Degree, English Education

Pursued bachelor's degree in Education with a concentration in English through the Modern Languages department. I learned pedagogy.