Augusta Freitas Email & Phone Number

Brazil

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Leading the implementation of Odoo/Salesforce CRM for a non-profit organisation. Managing communication with developers to execute customer's business requirements.● Implementation of Open ERP, synchronisation of leads with a website, CRM and automation tool.● Integration of website form with CRM Salesforce.● Using the Agile methodology for ERP implementation to create integrated systems with modules involving CRM, e-commerce, supply chain, project management, HR and accounting.

Sydney, New South Wales, Australia

Units studies provided strong practical and theoretical knowledge of the following subjects:● Integration of accounting processes, production planning and procurement processes, production and operations, and order fulfilment and customer service within an Enterprise Resource Planning system.● Develop contracts and manage contracted performance; Lead and manage team effectiveness.● Manage ICT project quality and control project risks; Plan and direct complex ICT projects.● Manage the development of technical solutions from business specifications; Implement quality assurance processes for business solutions.

São Paulo Area, Brazil

Led the full implementation of ERP solutions for a portfolio of small businesses (wholesalers and distributors). Identified, investigated and analysed business processes, evaluated inefficiencies and recommended improvements.- Leveraged strong knowledge and background with SAP to contribute to the development of a new ERP system solution for small businesses.- Built a strong business relationship and managed communication with clients; Held meetings to understand business requirements and define project specifications and deliverables.- Developed business proposals for new customers.

São Paulo E Região, Brasil

Consulted and provided advice in regards to SAP MM for Record, a major television channel. Facilitated the integration and creation of material between MM/FIAA. Improved by 15% the efficacy of purchasing processes by creating a new workflow.- Analysed business-user requirements to create output forms; Suggested strategic improvements.- Developed detailed reports for purchasing, BI and production.- Worked in close alignment with BI analyst in regards to data migration from SAP to BI tool.- Performed maintenance of customer material master data, defining different business partners, customer material information and item proposals.- Created and updated detailed users’ manuals; Provided SAP system training to users.

São Paulo Area, Brazil

Collaborated in the implementation of the new SAP MM for companies as Aston Martin, JAC Motors, Jaguar, and Citroën. Provided comprehensive and high-quality technical support to the portfolio of clients.- Mapped data loads (LSMW/FI-AR, FI-AA); Led data migration from Oracle to SAP. - Liaised with other departments in regards to implementation requirements.- Analysed, documented and defined business requirements; Prepared deliverables for all stages of implementation. - Provided post-implementation support to users; Developed manuals and led training sessions.

São Paulo Area, Brazil

- Developed user's manual and reference guides- Configurated MM interfaces and SAP data entry.- Provided support for modules MM, SD and tests.This is a well-known major retail company, a specialist in bearings with 20K+ products and a portfolio exceeding 18K+ customers across automotive (light and heavy lines), agricultural and industrial.

Master Of Business Administration - Mba, Business Administration And Management, General

Advanced Diploma In Information Technology, Information Technology

Diploma Of Erp, Information Technology

Diploma Of Software Development, Information Technology