Augusta Schmidt Email & Phone Number

Toledo, OH, US

Toledo, Ohio, United States

• Utilize Salesforce to track and report current leasing status
• Supervise both professional and student staff members
• Develop staff members professionally
• Analyze complex situations and exercise sound judgement to identify solutions
• Train new Community Assistants in sales and customer service
• Maintain, approve, and process various budgets totaling over $1,000,000

Toledo, Ohio, United States

• Adjudicate mid to upper-level university conduct cases in formal and informal hearings
• Investigate students and student organizations for alleged misconduct
• Serve in a campus-wide on call rotation
• Supervise a student desk worker
• Utilize Maxient to generate reports and track student conduct cases
• Provide advocacy and support to students experiencing crisis

Albion, Michigan, United States

• Coordinate and oversee resident advisor recruitment and selection processes
• Select, train, and supervise 11 resident advisors and 2 senior resident advisors
• Serve on a campus-wide duty rotation for approximately 1500 students providing crisis management support and incident intervention for situations that could involve sexual assault, suicide ideation, or roommate conflicts
• Adjudicate university conduct cases in formal and informal hearings
• Maintain, approve, and process various budgets totaling over $2,000
• Manage suite and traditional-style residence halls with more than 300 students

Stevens Point, Wisconsin, United States

• Select, train, and supervise 7 resident advisors and 1 desk manager
• Advise the leadership team
• Supervise check-in and check-out processes for residence halls
• Utilize StarRez and other programs to check students in and out, create reports, check student packages in and out, and manage rooms within the hall
• Adjudicate university conduct cases in formal and informal hearings
• Maintain, approve, and process various budgets totaling over $18,000

Toledo, Ohio

• Select, train, and supervise 28 resident advisors
• Advise executive board and general members of hall council
• Supervise check-in and check-out processes for residence halls
• Adjudicate university conduct cases in formal and informal hearings
• Maintain, approve and process various budgets totaling over $20,000
• Managed suite style and traditional-style residence halls of more than 650 students

Baton Rouge, Louisiana Area

• Prepared buildings for summer conferences
• Served as primary contact for 6 conference groups ranging in size from 100-500 people
• Created and assigned guest housing spaces to best accommodate conference attendees
• Coordinated staff coverage for buildings being used for conferences
• Oversaw check-in and check-out processes for conference groups
• Trained and supervised 12 undergraduate conference assistants

Toledo, Ohio Area

• Ensured confidentiality in collecting customer information
• Resolved conflict and concerns brought forward by customers
• Performed vehicle inspections and filed inspection reports
• Tracked and verified reservations both in person and over the phone
• Managed company assets including vehicles, cash, and money orders
• Implemented and upheld company policies and procedures

I build community among the residents. Complete bulletin boards, door decorations, program proposals, and other paperwork in a timely manner. I also learned skills such as event planning and advertising.

Master Of Education - M. Ed, Higher Education/Higher Education Administration

Bachelor Degree, Apparel And Textiles, A

Activities and Societies: Sigma Kappa, Relay for Life, Choir, Housing and Residence LifeParticipated in Relay for Life. Became a member of.

Diploma

Activities and Societies: Chorus, Show Choir, Destination Imagination, National Honor Society.Choreographed Show Choir dances my Senior.