Augusta Chukwukelu Email & Phone Number

- Performed comprehensive user research to guide design choices and enhance user interactions.- Created wireframes with a focus on optimizing user journeys for certification portal redesigns.- Designed website interfaces with a keen eye for detail, using color theory, typography, and imagery to boost user engagement and brand consistency.- Directed usability testing to identify user pain points and improve experiences, ensuring high levels of performance and satisfaction.- Worked closely with cross-functional teams, including developers, product managers, and marketers, to synchronize design goals with business objectives and technical capabilities.- Implemented continuous optimization strategies based on data insights and user feedback, promoting a culture of ongoing improvement and innovation.

Lagos State, Nigeria

–Conducting user interviews, surveys, and usability tests to gather insights into user behaviour and pain points.– Creating wireframe and interactive prototypes using industry standard tools such as Figma and Sketch.– Implemented design systems and component libraries to ensure consistency and scalability across products– Collaborating with cross functional teams to iterate on design concepts and incorporate feedback from stakeholders.

• Create user-centric interfaces prioritizing end-user needs, preferences, and expectations.• Participate in cross-functional collaboration sessions to seamlessly integrate design concepts into the development process.• Design visually compelling and persuasive landing pages to enhance user interaction and retention.•Employ prototyping tools and methodologies for interactive mock-ups and prototypes, facilitating comprehensive user testing and feedback collection for iteration.

Lagos, Nigeria

• Conducted valuable field research to gather insights into market trends, customer preferences, and competitor strategies, contributing to informed decision-making.• Implemented field marketing strategies resulting in increased awareness of gaming locations and higher foot traffic.• Sourced and onboarded new customers, agents, and gaming locations across different regions, expanding the company's network and market presence.• Established and nurtured strong relationships with customers and agents, positively impacting customer retention rates.• Consistently met and exceeded performance metrics and monthly/quarterly targets set by management, contributing to the company's growth and profitability.• Executed sales promotions at retail locations as directed, boosting sales and enhancing brand visibility.• Generate and presented sales reports, providing valuable insights for marketing strategy refinement.• Played a key role in program implementations and rollouts, ensuring smooth transitions and customer satisfaction.